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Partner
Partner

Cannot open attached file

Hi everyone,

When I create an app in the cloud, I attach an excel file, load everything and start making the app. Everything works great, untill I log out and re-open the app a few hours or a day later. When I log back in and open the app, visualisations change/disappear and when I look in the data manager, it says that loading failed because it was unable to load the attached datafile.

When I look in data manager for tables, it shows the database, but says that it is currently unavailable. So it seems that everytime I stop working and re-open the app, it removes the datafile?

I can add the datafile again and then it loads fine, but when I log out again the same thing happens over and over!

Please help me out because this is getting quite frustrating. Thanks in advance!

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5 Replies
Employee
Employee

Re: Cannot open attached file

Hi Bart - thank you for sharing your experience - I have informed the appropriate people. Please keep us updated as you progress - and I will do the same for you.

Regards,

Mike T

Qlik

Regards,
Mike Tarallo
Qlik
Partner
Partner

Re: Cannot open attached file

Here is a screenshot of the issue. It's in Dutch so I made a rough translation to English in red.

Qlik cloud error.jpg

Employee
Employee

Re: Cannot open attached file

Hello Bart - I got confirmation that they were able to reproduce the issue and are attempting to fix it.

Regards,
Mike Tarallo
Qlik
Partner
Partner

Re: Cannot open attached file

Hi Michael,

I'm still having the same issue. How is it going with the fix? I would like to build a new app, but reuploading the data and recreating the associations after every inactive period is really counter-effective...

Employee
Employee

Re: Cannot open attached file

Hi Bart,

is this still a problem for you? We've have tried reproducing this behavior internally but without any luck. Please get back to us if it is still a case, thanks!

Best Regards,

Arkadiusz Misiewicz