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Qlik Sense Cloud Discussions

solvere01
New Contributor II

Report system problems

Dear QlikCloud team,

is there anyway to report system problems, such as the ones we are suffering today:

Custom themes not working (standard theme is instead)

Pie charts are not working (are blank)

Tags (2)
1 Solution

Accepted Solutions
Employee
Employee

Re: Report system problems

Hello Jose,

yes at this link here:

https://qliksupport.force.com/qs_coveocasewizard#t=All&sort=relevancy

Let me know how you do.

When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.

Regards,

Michael Tarallo

Qlik

Regards,
Mike Tarallo
Qlik
4 Replies
Employee
Employee

Re: Report system problems

Hello Jose,

yes at this link here:

https://qliksupport.force.com/qs_coveocasewizard#t=All&sort=relevancy

Let me know how you do.

When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.

Regards,

Michael Tarallo

Qlik

Regards,
Mike Tarallo
Qlik
solvereqlik
New Contributor II

Re: Report system problems

I am trying but I can not login, I do not know why. (my licence is for QlikCloud business). Thus I have to enter as a guest and guests do not have the hability to introduce a technical case.

I found this case in the community:

https://community.qlik.com/message/1124766#1124766


Same happens to me.

Employee
Employee

Re: Report system problems

Hi Solvere - checkout this link: Found a bug or a product related problem? You can open a case!

Let me know!

Mike

Regards,
Mike Tarallo
Qlik
solvereqlik
New Contributor II

Re: Report system problems

Michael, thanks, I found other entries in the community but not this one, the key is reporting "I have an issue with Qlik Sense Cloud". Before I selected "Issue with objects and design". In fact I was getting crazy to find it as I remembered I could enter once.

Captura.PNG

Thanks, now I have it.