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qlikcloud - servers are busy

Been using qlikcloud now for a while and it usually works like a charm.

Yesterday something strange happened when I uploaded a fresh set of data to the shared stream.

Everything worked nicely and upload looked normal with no error messages.

Now when I try to open the app on qlikcloud I get an error:

"Servers are busy. Try again later. Contact us if the problem persists"

Does anyone know what to do?

kind regards

/Anders

5 Replies
Employee
Employee

Re: qlikcloud - servers are busy

Thanks Anders - jgd‌ and kha‌ - have been informed.

Please mark the appropriate replies as CORRECT / HELPFUL so our team and other members know that your question(s) has been answered to your satisfaction.

Regards,

Mike Tarallo

Qlik

Regards,
Mike Tarallo
Qlik
Not applicable

Re: qlikcloud - servers are busy

Was getting same issue when I tried to use it - but now its got worse - it was working fine before.

Strange thing is that it has no problem opening up an app I uploaded last week - but when I try to upload now it accepts upload but when I try to open new app it waits for a while then give following message

'The system is not available at the moment. Please try again later.'

Was really impressed by this tool but now I'm concerned about reliabilty of data. - Any idea on what the problem is and how long till it will be fixed?

Thanks

shl
Contributor

Re: qlikcloud - servers are busy

Hi Anders!  Thank you for your use of Qlik Cloud and for sharing the behaviors you are seeing.  We've identified an issue and are working on a fix.  Unfortunately, this temporarily reduces the amount of available resources supporting our user base.  This is resulting in a higher than normal incidence of "Servers are busy" and "System unavailable" messages to users.  Thank you for your patience while we improve Qlik Sense Cloud to more rapidly respond to our growing user base.

Sarah Kohler, Qlik Cloud PM

shl
Contributor

Re: qlikcloud - servers are busy

Hi Steven,

Thank you for supporting Anders with your common experience - it always helps to know we are not alone.  Yes, we have identified an issue, but it is not related to the aspects of Qlik Cloud that ensure your data is secure.  We are working on a short and a long term fix.  We hope to have the short term fix out this week to immediately improve user experience.

Thank you for your patience,

Sarah Kohler,

Qlik Cloud PM

Not applicable

Re: qlikcloud - servers are busy

Hi Sarah,

Thanks for letting us know.

An update when it's resolved would be great.

Thanks!

/Anders