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Proxy not working every 7/10 days. Log error: "Error when accepting client connection: 'A call to SSPI failed, see inner exception.'"

Hi all,

every week we have to restart the QlikSenseRepositoryDatabase due to unavailabity of the web service hosted by the proxy node of the infrastructure:

in the web browser the users see the error "ERR_TUNNEL_CONNECTION_FAILED";

in the proxy log there's only the error below, repeated hundred of times:

Error when accepting client connection: 'A call to SSPI failed, see inner exception.'


The only working procedure is to restart the server or simply the service mentioned above, but it will be a big problem for us soon (the production will serve so much users than now in a few months).

thanks in advance for the help

3 Replies
sujeet_shirude
Contributor

Re: Proxy not working every 7/10 days. Log error: "Error when accepting client connection: 'A call to SSPI failed, see inner exception.'"

Hi Davide,

We got the same error. Did you ever find out what is the root cause for this issue? Thank you!

Regards,

Sujeet Shirude

alastairjmcdona
New Contributor II

Re: Proxy not working every 7/10 days. Log error: "Error when accepting client connection: 'A call to SSPI failed, see inner exception.'"

Hi,

i recently upgraded to November 2017 patch 1 from  a 3.1 SR 2 ad am experiwencing this error.  It is not repeated hundreds of times in the log but is appearing multiple times. I ahve googled the issue and this is the only post I have found that lists the error.

I wonder have you upgraded recently Sujeet? Also what release are you on?

sujeet_shirude
Contributor

Re: Proxy not working every 7/10 days. Log error: "Error when accepting client connection: 'A call to SSPI failed, see inner exception.'"

Hi Alastair,

We are currently on Sept 2017 version. For us, It seems that the error started after we upgraded to Sept 2017 version from June 2017 version.

Regards,

Sujeet Shirude