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simon_koenen
New Contributor

Access to Hub for users from excel udc not working

Hi @all,

We have set up a user directory connection based on excel to synchronize specific users. The excel file contains password, userid etc. and the users are added to the Qlik Sense userlist after reloading/synchronizing the task. Furthermore we have allocated a cal to one of the new users and added privilege "root admin".

Now we try to connect to the hub/qmc using the user directory "exceluser" and the userid as well as the password set in the excel file but the system refuses the connection with the statement: "The following user is not authenticated."

Login: exceluser\user1
PW: 123

Do we miss something? Is it necessary that the mentioned user in the excel file exists within the Active Directory / local server user directory? 

Any suggestions?

Thanks in advanced.

1 Solution

Accepted Solutions
Highlighted

Re: Access to Hub for users from excel udc not working

Hello,

So this is expected behavior. Qlik Sense does not do the authentication but rather verify the credential against the authentication system your virtual proxy is connected to. 

By default it's Windows but it can be ticketing, SAML,... 

So to get this working you will need to connect Qlik Sense to an authentication system able to authenticate the users created in your Excel file. 

See https://help.qlik.com/en-US/sense/November2018/Subsystems/PlanningQlikSenseDeployments/Content/Sense...

Hope this helps! 

Bastien Laugiero
If a post helps to resolve your issue, please mark the appropriate replies as CORRECT.
1 Reply
Highlighted

Re: Access to Hub for users from excel udc not working

Hello,

So this is expected behavior. Qlik Sense does not do the authentication but rather verify the credential against the authentication system your virtual proxy is connected to. 

By default it's Windows but it can be ticketing, SAML,... 

So to get this working you will need to connect Qlik Sense to an authentication system able to authenticate the users created in your Excel file. 

See https://help.qlik.com/en-US/sense/November2018/Subsystems/PlanningQlikSenseDeployments/Content/Sense...

Hope this helps! 

Bastien Laugiero
If a post helps to resolve your issue, please mark the appropriate replies as CORRECT.