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walid_ballout
New Contributor

Authentication required and rejected when connecting to QlikSense QMC

Hello,

After successfully installing QlikSense Server, I tried to access QlikSense QMC and Hub, only to be faced with the below Authentication box:

qliksense.png

After entering the credentials of an Windows Administrator account who is also in QlikView Administrator Group, the same Authentication box is showing again, as if credentials were rejected.

Many thanks to anyone helping to resolve this problem.

hani.saghir

ali_hijazi

elie.issa

8 Replies
barry_stevens
Contributor II

Re: Authentication required and rejected when connecting to QlikSense QMC

If this is the first time accessing try using the account that did the qlik install - don't forget to include the domain.

walid_ballout
New Contributor

Re: Authentication required and rejected when connecting to QlikSense QMC

Hi Barry.

Thanks for your reply.

Actually it's the same account that I used to install and to log in to machine and subsequently launch Qlik Sense QMC and Hub.

barry_stevens
Contributor II

Re: Authentication required and rejected when connecting to QlikSense QMC

Have you tried with a different browser? for example Internet Explorer rather than Firefox?

walid_ballout
New Contributor

Re: Authentication required and rejected when connecting to QlikSense QMC

Yes sure. First I tried Internet Explorer, then Firefox. In Firefox it's even harder to get any step forward.

Not applicable

Re: Authentication required and rejected when connecting to QlikSense QMC

Hello Walid,

I have exactly the same problem.

Have you been able to fix it ? could you please tell me what you did ?

Many thanks

Not applicable

Re: Authentication required and rejected when connecting to QlikSense QMC

If it can help, i fixed the problem by :

1) adding the domain name in the user (something like domain\user)

2) Clearing the cache + cookies of my browser

walid_ballout
New Contributor

Re: Authentication required and rejected when connecting to QlikSense QMC

Hello Gabriel.

Actually no.

We decided to create a new machine without any other applications installed (IIS). But we didn't proceed with it yet.

walid_ballout
New Contributor

Re: Authentication required and rejected when connecting to QlikSense QMC

I am not too sure if I tried this solution. because I tried a lot of steps as I remember. even deleting the certificates and regenerating them, as someone suggested on the net.