I have installed Qlik Sense on Windows server running Windows 2012R2 on Amazon AWS, and it seems to be working fine (e.g. access to QMC and hub). However, when I tried to access the hub outside of this server using the external IP on Chrome or IE, I cannot. The error is "This webpage is not available", and no prompt to log in. I can ping to this server from my local laptop, so it is seeing the server. From inside the server, I am using local users.
Central Node: host name is pointing to internal address given during setup
Based on some discussions, I added the external IP to the websocket origin white list in Virtual proxies section
I have allowed all traffic in.
It seems like when connecting from outside the server, it is not recognizing or allowing me to get to the web server portion and prompting me to log in. Again, I am not on the same network or domain as the server. I am using local users. Is there a setting that I am missing?
When you installed Qlik Sense what hostname did you use for the certificate creation? If it's the internal amazon name this could be a potential problem.
The other issue may be your AWS security group and making sure the proper ports are opened inbound to the Qlik Sense server. I see you stated that you have all open.
If it's the former, the best thing to do is uninstall and remove certs plus programdata\qlik folder. Reinstall and when prompted for the hostname, change the default name in the textbox to the windows machine name.
Let me know how that goes and see if it resolves the issue.
Yes, I opened all inbound and outbound traffic in Amazon security group for this server. I also disabled the Windows Firewall on my laptop. Yes, I can ping to the server. Still get the same error.
Yes, it feels like something is blocking this access. Is there a way to test to see if the web service portion of Qlik Sense is working from the outside? With IIS, I can put a sample html page to see if I can bring it up. Not sure how to do it under Qlik Sense. Again, everything inside the server seems to be working normally with QMC and the hub.