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Connection error to hub from external ip but qmc works


We are trying to open up our Qlik Sense server so we can access it over Internet over HTTPS. QMC works fine but trying to connect to the hub gives a Qlik Sense error message . Trying to go from the qmc to the government reports also gives the same error message. QMC shows the username so the authorizing seems to be ok. Any ideas?

Kind regards