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Partner
Partner

Connection to Qlik Sense Engine Failed

I have an external client who is trying to access a Sense App however when they log on using their work laptop they received the error -

kev6brown_0-1595332289181.png

 

However, if they use a personal laptop or phone access is granted. Would that be because of a firewall issue on the client side?

 

Kev

 

1 Reply
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Contributor III
Contributor III

This could be thousands of things.

We don't have enough details here to guide you.

Checks :

* use another browser

* F12 to see the errors

* could be the websockets that are blocked

* could be the firewall or GPOs

Chotana
http://bi-formation-service.fr