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Error in connect Qlik Sense Hub in Iphon ios 8.4: An error occurred

Hi

I an tring to connect Sense Hub from Iphon-ios8.4

and i get the attach error.

Also, in android i tried to connect and I get white page

is there any solution?

What to do? Error.PNG

13 Replies
Not applicable
Author

Hi, TY,

I don't have this problem

Users.png

Thomas_Hopp
Employee
Employee

okay, double checking one setting in one of your screenshots above. Your are using https right now which is default. Can you please turn http on once again and try the same thing by using http ? I can reproduce this (expected) behavior when using Safari on IOS 8 and https without a trusted certificate.

Thomas Hopp
Senior Product Manager - Cloud Native Platform
Not applicable
Author

Hi

I try http, the page didn't display at all (I restart services and still nothing), just a blank page

In https I enter user & pass, entered im and then get the error

I tried with several Iphones

Now for some reason, I get a blank page even in Samsung that worked before

quriouss
Creator III
Creator III

Could you try one more thing (I've just been through the same issues).

Next to "allow http" is "port settings" which is set to 80 by default.  Can you change this to some other number (82?) and see if you can connect on that port;

http://your.server.name:82/hub

I suspect in my case my web server software (IIS) is grabbing the traffic on port 80 before Qlik is seeing it, and it sound like it might be the case with you, too.