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Error to create user directory

Hello,

I need to display or view my local users for allocate token. I tried to create a user directory connector, but when i introduced the parameters, the system show me two warnings and the don't create the directory. I use version 13.32.1 of qlik sense. My server is located in  amazon.

The first warning is: The user Directory Connector (UDC) is not configured, because the following error ocurred. Setting up connection lo LDAP root node failed. Check log file...

The second warning is: The User Directory Connecter (UDC) is not operational.

 

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