Failed to installation

[Anonymous]

Subject: Setup fail

The Qlik sense desktop installer failed to install, ref to screenshot below, My PC OS is window7 pro 32-bit.

1. Whether or not because 32-bit OS ?

2. Whether got 32-bit installer ?

Log file content

====================================

...

[16A0:090C][2018-11-16T10:29:10]i101: Detected package: ExtensionBundles, state: Absent, cached: None
[16A0:090C][2018-11-16T10:29:10]i052: Condition 'VersionNT64 >= v6.1' evaluates to false.
[16A0:090C][2018-11-16T10:29:10]e000: Qlik Sense Desktop November 2018 requires a newer version of Windows.
[16A0:090C][2018-11-16T10:29:10]e000: Error 0x81f40001: Bundle condition evaluated to false: VersionNT64 >= v6.1
[16A0:090C][2018-11-16T10:29:10]i199: Detect complete, result: 0x0

=============================

Thanks.

Calvin

[lblumenfeld]

It looks like you don't have the .NET framework installed. Check this link to download the installer.

https://www.microsoft.com/en-us/download/details.aspx?id=17718

Try running the install after you install the .NET framework and reboot.

[Anonymous]

Dear Lblumenfeld,

Thank you for you quick reply and suggestion.

My PC already installed MS .NET framework up to version 4.5 long time before the Qlik sense desktop installation.

Thanks.

[lblumenfeld · Accepted solution]

I think the version you're installing requires 64-bit windows. See the link below.

https://help.qlik.com/en-US/sense/November2018/Subsystems/PlanningQlikSenseDeployments/Content/Sense...

[Anonymous]

Dear Lblumenfeld,

Yes, Agreed with you. My PC OS is 32-bit

Thanks.

Calvin