Generic LDAP user directory is synced but not able to see any user details in the QMC

[poppypearce]

Hi,

we have configured Generic LDAP and synced, but still not able to see any user details in the QMC.

using LDAP Admin tool i am able to view all the user details. kindly help.

[awhitfield]

Hi Poppy,

check that "synch user data for existing users" in UNTICKED in your user directory connector

Best regards Andy

[poppypearce]

Hi Andy,

Yes the Sync User Settings is unchecked.