I have a customer that has QlikSense installed and worked fine but wants implement a CA Certificate to use with QlikSense, I tried to install but not works, the internet browser show me the error that are using a non-secure certificate:
Some details, about the installation
The signed CA certificate, has a valid private key and are installed on the correct place
The ThumbPrint CA Certificate are registered on QMC
The certificate URL was registered on QMC
The self-signed Qlik certificated was not removed
Access to QlikSense HUB on different internet browsers
I reviewed with Chrome Dev tools (F12) on security overview and I validated that the browser are using the CA certificate
Between steps i restarted the QlikSense Services, but not works the browser still show me the non secur website
Who is your cert authority issuing the cert? Specifically that "ROOT CA EPM E.S.P"? I'm thinking that Chrome doesn't have that org listed as a trusted root authority, so it's throwing these errors. Is this cert a self-signed one? I'm not sure what kind of company your client is, but generally, if it's a big big big company, they will have their own certs and they will push out policy to the Chrome browsers to make it trust the certs used inside the company.
To get the cert working on our QlikSense system, I had to create a key, ship it off to GoDaddy, and then use what they sent back (I think).
Thanks for the answer, the customer is a big company and has his own CA y and the certificate is not self signed, usually the customer use internet explorer to use Qlik but i tried on three browsers and not works.
The IT Customer Department created the certificate and private key and signed the certificate with his own CA