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Not applicable

It is not possible to uninstall Sense and make another install on same server?

I uninstalled working Sense server and then re-installed it succesfully.

When i try to log on to qmc i get:

This page can’t be displayed

  • Make sure the web address is correct.
  • Look for the page with your search engine.
  • Refresh the page in a few minutes.

The same happens also in hub section.

When i try to look into the logs where i should start investigating?


There are many different logs for Sense..

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1 Solution

Accepted Solutions
Employee
Employee

Re: It is not possible to uninstall Sense and make another install on same server?

The Sense uninstall leaves behind the repository under c:\programdata\qlik\sense

It also leaves behind 3 certificates.

You need to remove all of these 4 items BEFORE reinstalling

Just delete the aforementioned folder after the uninstall and use these steps to remove the certificates:


Steps to remove certificates:


1. Open Microsoft Management Console (MMC). Important: Run this as the account configured to run the services (Run as... )


2. Add snap-in for Certificates: My user account and Local Computer account


3. In Certificates - Current User > Trusted Root Certification Authorities > Certificates, delete the certificate created by QlikSense, issued by your computer, computer.domain-CA


4. In Certificates > Current User > Personal > Certificates, delete the certificate named QlikClient


5. In Certificates (Local Computer) > Personal > Certificates, delete the certificate issued by computer.domain-CA.

6 Replies
Employee
Employee

Re: It is not possible to uninstall Sense and make another install on same server?

The Sense uninstall leaves behind the repository under c:\programdata\qlik\sense

It also leaves behind 3 certificates.

You need to remove all of these 4 items BEFORE reinstalling

Just delete the aforementioned folder after the uninstall and use these steps to remove the certificates:


Steps to remove certificates:


1. Open Microsoft Management Console (MMC). Important: Run this as the account configured to run the services (Run as... )


2. Add snap-in for Certificates: My user account and Local Computer account


3. In Certificates - Current User > Trusted Root Certification Authorities > Certificates, delete the certificate created by QlikSense, issued by your computer, computer.domain-CA


4. In Certificates > Current User > Personal > Certificates, delete the certificate named QlikClient


5. In Certificates (Local Computer) > Personal > Certificates, delete the certificate issued by computer.domain-CA.

Not applicable

Re: It is not possible to uninstall Sense and make another install on same server?

Somehow i am not able to find any c:\programdata\qlik\sense folder after uninstallation, but when i start installation it says that there is an existing Repository.

Also when i delete these certificates they appear again when i reboot the machine.

Employee
Employee

Re: It is not possible to uninstall Sense and make another install on same server?

Hi Joonas - just making sure - you have the view hidden folders option enabled correct?

Mike

Regards,
Mike Tarallo
Qlik
Not applicable

Re: It is not possible to uninstall Sense and make another install on same server?

Hello Mike,

After i switched the hidden folders option to show, there is still not any QLIK/SENSE folder in program files,

and still:

stillQLikSenseAfterUninstallation.png

Not applicable

Re: It is not possible to uninstall Sense and make another install on same server?

I tried searching in program files, not in programdata, and now i found the qlik sense folder

Employee
Employee

Re: It is not possible to uninstall Sense and make another install on same server?

OK Let us know - if you h ave any more issues and we will be happy to help you.

Mike

Regards,
Mike Tarallo
Qlik
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