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LDAP problem with qlik sense server

Hello ,

I have a problem with my connector of LDAP cannot retrieve users 

even if the sync work and the task is succesfull 

in the log I see :

Children not reachable  for ldap  and database done with 0 users and 0 groups even if with ldap admin when I write the same path I have my users 

my path is LDAP ://myIP/dc=X,dc,Z,dc,Y

I tried also with 

LDAP ://myIP/ou=users,dc=X,dc,Z,dc,Y

and with additionnal filters like 



but it doesn't work  my version of qlik sense is june 2019 sr3 and my OS is windows server 2012 


thank you for your help 



Labels (3)
10 Replies

I you have a direct support agreement with Qlik Support, then I suggest a proceed opening a support ticket. 

Best Regards,


Giuseppe Novello
Principal Technical Support Engineer @ Qlik