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PuriVelasco
Creator
Creator

Licence is in quarantine after 24 hours

I am using Qlik Sense version Jun 2019. 

I have deallocated a license over 24 hours from now and the license remains in the state "Quarentined". Even I have restarted the server. 

Someone knows what I can do?

Thank you very much.

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1 Solution

Accepted Solutions
rzenere_avvale
Partner - Specialist II
Partner - Specialist II

Hey @PuriVelasco ,

if you applied your license with serial number and control number that's expected. Quarantine time is 7 days in this situation.
If you applied your license with signed license key, then I would expect to not have quarantine...

Hope this helps,
Riccardo

View solution in original post

2 Replies
rzenere_avvale
Partner - Specialist II
Partner - Specialist II

Hey @PuriVelasco ,

if you applied your license with serial number and control number that's expected. Quarantine time is 7 days in this situation.
If you applied your license with signed license key, then I would expect to not have quarantine...

Hope this helps,
Riccardo

PuriVelasco
Creator
Creator
Author

Thank you very much. It helps!