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leonling
New Contributor II

Operations Monitor lost all data after upgrade to September 2017 Update?

Hello all,

After upgrading to the September 2017 version of Sense, all historical data in Operations Monitor from before the upgrade is gone. Is there any way to recover this because there are some reports I would have liked to run but am unable to do so.

Thanks.

1 Solution

Accepted Solutions
jaisoni_trp
Contributor II

Re: Operations Monitor lost all data after upgrade to September 2017 Update?

I would expect old Operations monitor file copied over to local work stream. Do you have something like Operations Monitor_12.2.9.0 unpublished app.

You can always reload the app again in Monitoring stream after fixing the qrs* connections in September release.

2 Replies
jaisoni_trp
Contributor II

Re: Operations Monitor lost all data after upgrade to September 2017 Update?

I would expect old Operations monitor file copied over to local work stream. Do you have something like Operations Monitor_12.2.9.0 unpublished app.

You can always reload the app again in Monitoring stream after fixing the qrs* connections in September release.

leonling
New Contributor II

Re: Operations Monitor lost all data after upgrade to September 2017 Update?

That turned out to be it, thank you!