QVD files locking in Nov 2018

[T_Takavarasha]

Since upgrading to Nov 2018 we have been experiencing an issue of qvd files being locked. It's happening around 4-5 times a week in our production environments and we have to manually go into the MMC to unlock the file.

Is anyone else experiencing this issue? We have a support case raised but wanted to reach out to the wider community.

Happy to provide further detail

[NadiaB]

Hi @T_Takavarasha 

The following articles might help:

Concurrent Read and Write from/to a QVD file may result in one of the tasks failing

How to resolve problems related to locked QVD files

Process Monitoring - How to find locked files and the processes locking them

Qlik Sense Folder And Files To Exclude From AntiVirus Scanning

We encourage our customers t to visit our Knowledge Base https://qliksupport.force.com/QS_CoveoSearch when trying to find a solution.

[T_Takavarasha]

Hi @NadiaB 

Thanks for getting back to me, none of these links seem to be working for me. However we have already run the ProcMon and due to having a multi node environment it was ineffective in identifying the issue. We can confirm that it is unrelated to read/write concurrence. 

I was mainly interested in whether other users were experiencing the same issue.

Thanks,

Tari

[NadiaB]

Hi @T_Takavarasha 

I have replaced the URL's, by any chance could you verify if you can access to the articles?

Thank you.

[T_Takavarasha]

Hi Nadia,

I can confirm that these links are now working.

Thanks,

Tari