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Contributor
Contributor

QVD files locking in Nov 2018

Since upgrading to Nov 2018 we have been experiencing an issue of qvd files being locked. It's happening around 4-5 times a week in our production environments and we have to manually go into the MMC to unlock the file.

Is anyone else experiencing this issue? We have a support case raised but wanted to reach out to the wider community.

Happy to provide further detail

4 Replies
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Support
Support

Re: QVD files locking in Nov 2018

Hi @T_Takavarasha 

 

The following articles might help:

Concurrent Read and Write from/to a QVD file may result in one of the tasks failing

How to resolve problems related to locked QVD files
Process Monitoring - How to find locked files and the processes locking them

Qlik Sense Folder And Files To Exclude From AntiVirus Scanning

We encourage our customers t to visit our Knowledge Base https://qliksupport.force.com/QS_CoveoSearch when trying to find a solution.

 

Note: if this suggestion helps to resolve the issue or answers your question, it will be appreciated if you select the "Accept as Solution" option.
We encourage you to visit our Knowledge Base https://qliksupport.force.com/QS_CoveoSearch when trying to find a solution related and not limited to: errors, feature requests, product defects. You can also visit our Qlik Help portal https://help.qlik.com/
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Contributor
Contributor

Re: QVD files locking in Nov 2018

Hi @NadiaG 

Thanks for getting back to me, none of these links seem to be working for me. However we have already run the ProcMon and due to having a multi node environment it was ineffective in identifying the issue. We can confirm that it is unrelated to read/write concurrence. 

I was mainly interested in whether other users were experiencing the same issue.

Thanks,

Tari

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Support
Support

Re: QVD files locking in Nov 2018

Hi @T_Takavarasha 

I have replaced the URL's, by any chance could you verify if you can access to the articles?

Thank you.

 

Note: if this suggestion helps to resolve the issue or answers your question, it will be appreciated if you select the "Accept as Solution" option.
We encourage you to visit our Knowledge Base https://qliksupport.force.com/QS_CoveoSearch when trying to find a solution related and not limited to: errors, feature requests, product defects. You can also visit our Qlik Help portal https://help.qlik.com/
Highlighted
Contributor
Contributor

Re: QVD files locking in Nov 2018

Hi Nadia,

I can confirm that these links are now working.

Thanks,

Tari