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Qlik Sense Desktop: No response from server while creating an app

Hi all,

I am facing an issue with Qlik Sense Desktop (v 2.0.1), which is unable to creat a new app.

It goes like this:

  • When I try to create an app, I get a prompt and can give the app a name
  • It tries for some time (a minute or so) to create the app

Screen Shot 2015-07-03 at 11.23.52.png

  • I get an error message (No response from server)

Screen Shot 2015-07-03 at 11.37.31.png

  • The thumbnail has been created in the hub, but clicking on it won't open anything.

Screen Shot 2015-07-03 at 11.37.40.png

Screen Shot 2015-07-03 at 11.37.55.png

I checked, and there is no .qvf file in the folder in My Documents.

Anybody has faced this as well? Any idea?

Thanks,

Jerome Couzy

3 Replies
Not applicable

Re: Qlik Sense Desktop: No response from server while creating an app

Hi Jerome,

This sounds like some sort of security issue.

Are you able to confirm that Sense was installed using an administrator account and that local firewall settings have been configured.  If you have Windows firewall turned on you should be prompted the first time you use Sense to approve Sense to work.

For reference, the firewall rule allows open access for the following file on the local machine:

c:\users\<username>\appdata\local\programs\qlik\sense\qliksense.exe

Hope this helps.

Kind regards,

Rod

Not applicable

Re: Qlik Sense Desktop: No response from server while creating an app

Hi Rod,

Thanks for your reply. Yes I can confirm that I used my local admin account to install Sense, and I have tried opening ports, and even turning the firewall off, still not working.

Visibly the upgrade from v1 to v2 has broken something...

korsikov
Valued Contributor II

Re: Qlik Sense Desktop: No response from server while creating an app

stupid question, the user has write access to the folder?

%userdoc%\Sense\Apps\

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