Qlik Sense Desktop - Screen Resolution Issue

[csellei]

Hi all,

I have an issue with screen resolution at newest versions of Qlik Sense Desktop. I used to work with version 3.1.1, where resolution was ok according to machine resolution.

I upgraded to version 3.1.2, just download and install whitout any other change, and resolution changes to following:

Version 3.1.3 has same issue than 3.1.2.

After uninstalling and installing version 3.1.1 again, issue is fixed.

Anyone face the same issue? Since I didn't change anything else than Qlik Sense Desktop, I strongly believe that this is a product issue.

Is there any configuration file into Sense Desktop for resolution settings?

Best regards.

Christian.

[Akshesh_Patel]

are they trying to open the app from Qlik sense Desktop? 

[sarithaallot]

no they have opened it from server

[Akshesh_Patel]

hi there,

Qlik sense Server: ( Specific for chrome)

https://windowsreport.com/fix-google-chrome-scaling-windows-10/

Thank You

Akshesh

[MeMySelfAndI]

Hello,

In my case the resolution issue still persist despite that when I installed qlik sense for desktop in the services.conf file the -high-dpi-support and force-device-scale-factor were already set to 1

--high-dpi-support=1
--force-device-scale-factor=1

what is more odd is that o the first sign in the resolution was ok, it only changed when i logged in the second time.

Is there any thing i can do to fix this?

Thanks

[aleksas_baltpool]

Same problem here, the -high-dpi-support and force-device-scale-factor were already set to 1, but resolution is still bad.