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Qlik Sense Desktop installation failed

Good,

A couple of months ago I installed Qlik Sense Desktop in my PC, but a few days ago I had to uninstall it due to some issues.

Now I have downloaded the latest version of the web and when I'm trying to install it, I have an error "Installation failed" , "An error has occured" and refers me to a log file.

Reviewing this, I think the problem is in these lines, almost at the end.

[1638: 1544] [2017-08-10T09: 47: 33] Error 0x80070643: Failed to install MSI package.

[1638: 1544] [2017-08-10T09: 47: 33] E000: Error 0x80070643: Failed to configure per-user MSI package.

[1638: 1544] [2017-08-10T09: 47: 33] i000: Detected failing msi: SenseDesktop

[1638: 1544] [2017-08-10T09: 47: 33] i319: Applied execute package: SenseDesktop, result: 0x80070643, restart: None

[1638: 1544] [2017-08-10T09: 47: 33] Error: 0x80070643: Failed to execute MSI package.

[1638: 1544] [2017-08-10T09: 47: 33] i000: ProgressTypeInstallation

[1638: 1544] [2017-08-10T09: 47: 33] i000: Starting rollback execution of SenseDesktop

[1638: 1544] [2017-08-10T09: 47: 33] i318: Skipped rollback of package: SenseDesktop, action: Uninstall, already: Absent

Can anybody help me?

Thank you,

 

Regards,

César

3 Replies
Employee
Employee

Re: Qlik Sense Desktop installation failed

Did you right click on the installation package and select "Run as Administrator "?

naman_mittal
New Contributor III

Re: Qlik Sense Desktop installation failed

I also got same log...also tried installing by Administrator....and also tried September Update..nothing helped.

When I tried this package on another laptop, it successfully got installed.

arvind_patil
Valued Contributor II

Re: Qlik Sense Desktop installation failed

Hi CB,

May be below thread  help you.

Qlik Sense Installation issue

Thanks,
Arvind Patil