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arsal_badri
Partner - Contributor
Partner - Contributor

Qlik Sense Hub is not opening

Dear All,

Today I have done the server up-gradation of Qlik Sense server from v2.2.3 to v3.2.3. After the successful server up-gradation, everything in QMC is working fine but I am unable to open Qlik Sense Hub and getting the below error:

Pic 1.jpg

Pic 2.jpg

Any help please on this.

Regards,

Muhammad

9 Replies
arsal_badri
Partner - Contributor
Partner - Contributor
Author

Hi guys

Any one have idea about this issue?

mto

Michael I need your urgent help.

Regards,

Muhammad

intergnek
Partner - Contributor III
Partner - Contributor III

Hello Arsalan,

I want to know, what the second error occurs??

Michael_Tarallo
Employee
Employee

Hi there  do you have a support contract with us or a partner? That would be the best way to troubleshoot this there's not enough information here to understand what is going on after the upgrade .  Add a minimum I would suggest going into the logs for the location and start attaching some of the latest logs please compress them and attach them to the post.

Regards,
Mike Tarallo
Qlik
arsal_badri
Partner - Contributor
Partner - Contributor
Author

Hi Mike,

We have Partner but my support portal is not opening. Partner portal is opening correctly. Can you specify which logs files should i send you else I will share you the link to download all my logs.

Looking forward for your reply.

Regards,

Muhammad

arsal_badri
Partner - Contributor
Partner - Contributor
Author

Michael,

Below is the link that I am using for Qlik Support:

https://qliksupport.force.com/apex/QS_Home_Page

When click on Login it will give me below error:

Error1.png

Kindly let me know what should I do next?

Regards,

Muhammmad

arsal_badri
Partner - Contributor
Partner - Contributor
Author

Attach are the logs. If you want other logs so kindly specify me so I will attach them as well.

Michael_Tarallo
Employee
Employee

OK let me see what I can do

Regards,
Mike Tarallo
Qlik
arsal_badri
Partner - Contributor
Partner - Contributor
Author

The proxy is waiting for a new session.

Anonymous
Not applicable

I solved this issue after Reboot my Qlik Machine.