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Qlik Sense Deployment & Management

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jackgovender
New Contributor

Qlik Sense Hub stuck on "Opening the Hub"

Hi There,

Anyone else having a similar problem when opening the Qlik Sense Hub externally? All I get is the circles looping and the "Opening the Hub" message on the screen.

Please help?

Regards,

Jack Govender

10 Replies
karthiks_dwbi
Contributor II

Re: Qlik Sense Hub stuck on "Opening the Hub"

It may be because the accessing URL must not be on whitelist of your proxy settings.

jackgovender
New Contributor

Re: Qlik Sense Hub stuck on "Opening the Hub"

Thanks.

The accessing URL is not on the whitelist but the server IP address is.

Can that still be a problem?

karthiks_dwbi
Contributor II

Re: Qlik Sense Hub stuck on "Opening the Hub"

Yes Jack. IP alone is not sufficient. You need to add the URL which you are trying to access.

Please add that URL in whitelist and this would fix the issue.

barry_stevens
Contributor II

Re: Qlik Sense Hub stuck on "Opening the Hub"

Any url, specifically the domain/host name part, that you intend to use to call qlik needs to be listed in the white list - ie if you have other alias's or domain names that redirect to the server needs to be listed....

Barry

jackgovender
New Contributor

Re: Qlik Sense Hub stuck on "Opening the Hub"

So I added the URL and still the same thing is happening.

The hub is opening up whilst logging in from the server itself though.

The weird thing is that the QMC link opens just fine externally.

barry_stevens
Contributor II

Re: Qlik Sense Hub stuck on "Opening the Hub"

"The weird thing is that the QMC link opens just fine externally."

That makes sense as the qmc isn't affected by the white lists

Sent from my iPhone

thkarner
Contributor III

Re: Qlik Sense Hub stuck on "Opening the Hub"

Hi, have the same issue. Could you solve it?

jepeerik
New Contributor III

Re: Qlik Sense Hub stuck on "Opening the Hub"

Hi,

I had the same problem and I think I've found the solution.

I entered the QMC using the https address (which is correct), but by accident I saved the http (without the s) address in my bookmarks for entering the hub. After using the correct address for the hub as well (so with https) it was working fine.

ps. I had already whitelisted the server P-address and severname, so maybe that's also necessary to solve the problem.

balabhaskarqlik
Honored Contributor

Re: Qlik Sense Hub stuck on "Opening the Hub"

May be this:

You can configure an advanced license rule with condition = user.IsAnonymous()

https://community.qlik.com/thread/141043