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Creator
Creator

Qlik Sense Not working- HELP!!!

Hello guys,

My Qlik sense is not working. It seems like it's a proxy problem.

Yesterday qlik sense was working just fine. However, we had to restart the server during the night and this morning when I arrived at work one of the Qlik Sense Services was not Running.

I manually Started that service but still didn't work.

I also stoped and started all the services in the recommended order.

Tryed to stop all the services and restart the server.

I also disabled the firewall to see if that was the problem and it was not.

What Logs should I chek to find what the problem is?

Thanks in advance,

Miguel Cunha

6 Replies
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Partner
Partner

Hi Miguel,

Please check certificate i think you need to import it again.

Thanks,

Arvind Patil

Creator
Creator

UPDATE:

Once qlik sense needs to be up and running ASAP I had 2 options:

Ask the Datacenter to restore de last backup of the server (once i couldnt figure out what the problem is) or do a repair on the qlik sense program.

I choose the second one first.

When the repair finished this summary popped up:

looks like there is some kind of problem with the repository.

What can I do?

In one of the log files this appears:

2    16.2.13.0    20180911T114048.587+0100    ERROR    QLIK    e50a870f-b53a-4944-a23b-09845e446ce2    Command=Start repository;Result=-2146893813;ResultText=Error: Key not valid for use in specified state.    0    0    0    INTERNAL    System    0    Not available    Repository    Not available    Not available    Start repository    -2146893813  e50a870f-b53a-4944-a23b-09845e446ce2
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Creator
Creator

Hi arvind_patil,

How can I do that?

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Creator
Creator

stalwar1

Hello, can you help me with this issue? (sorry for calling you like this but I really need help and dont know what to do)

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Partner
Partner

I have the same issue. Any help ?

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Contributor III
Contributor III

Starting the service in the specific order is one thing ; doing it right is something else.

 

Start the repo database + repo service + dispatcher

Then wait

During the startup, check this log folder

C:\ProgramData\Qlik\Sense\Log\Repository\Trace

All the old files are archived ; wait until the old files are moved to your shared folder ; it can take up to 1 or 2 minutes ; I call it the cleanup.

Once cleaned, you can start the other services in any order.

 

That should be better.

 

If after 3/4 minutes, it's still not cleaned, the open MySERVER_System_Repository.txt file and look for the last line and the error message.

There will be normal warnings, as the repo try to discuss with the other stopped services.

 

Chotana
http://bi-formation-service.fr