We are using Qlik Sense Nov 2019 running on Windows 2016 Server. The server was working perfectly fine until the windows team applied a patch to windows and now when we try to access the URL from outside the server. it gives the error message as "Your account is inactive. Contact your administrator to activate it."
When I RDP into the server the URL works only with the https://localhost/hub not with https://servername/hub
Any idea what am I missing. Please see the attached screenshot for the error.