Qlik Sense app doesn't load while connected through VPN

[#1]

Hi Experts,

We are new to Qlik Sense and have been noticing that the apps in hub won't open if I am connected through VPN.

But I do see the apps in the hub. It just when you click the app, it keep showing the bubbles and never opens.

It works fine when I am working onsite.

Anyone faced similar issue?

Thanks,

Shwetabh Suman

[Anonymous]

Is this using Qlik Sense Desktop or Server ?

If Server then the client web browser needs to have these ports open over the VPN inbound to the Qlik Sense Proxy Service (QPS) server IP:

• 80
• 4248
• 443
• 4244
• 4243  (If web ticketing is used for security)

See https://help.qlik.com/en-US/sense/3.2/Subsystems/PlanningQlikSenseDeployments/Content/Server/Server-...