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New Contributor II

Qlik Sense desktop 3.2: cannot log in (engine cannot be unlocked)

Hi,

I am working with Qlik Sense desktop 3.2 and I am suddenly unable to log in: after the log in screen, I get this message:

2017-05-24 11_27_46-Error.png

I did try later, restarted computer, repaired the installation, uninstalled and re-installed to no avail. Any ideas?

27 Replies
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Not applicable

Re: Qlik Sense desktop 3.2: cannot log in (engine cannot be unlocked)

I have the same problem. I have to click the login button several times before it's working. Quite annoying.

My user name/passowrd is saved so I know it's the correct input.

"The engine could not be unlocked"

Highlighted
New Contributor II

Re: Qlik Sense desktop 3.2: cannot log in (engine cannot be unlocked)

Kyrre,

Good to see it's not just me - your hint ("I have to click the login button several times") helped - I could get in at the sixth attempt. Better than nothing but quite annoying indeed.

Wolfram

Highlighted
Employee
Employee

Re: Qlik Sense desktop 3.2: cannot log in (engine cannot be unlocked)

Hi Guys,

I have same issue this morning with 3.2SR3. I did resolve it by

  1. Open cmd.exe
  2. Type ipconfig /release
  3. Wait it done, then ipconfig /renew

I am not sure why, I did try below things but doesn't help:

- I can open https://ap.qlikcloud.com/hub with same credential without problem

- Clean up the cookies located in C:\Users\<YourName>\AppData\Local\Temp\QlikSenseBrowserCache

- Open localhost:4848/hub in browser get rejected and 404 error when the error happened

- Did powershell check port 4848 has opened for node.exe, but still can't access

- Repair Qlik Sense Desktop from installation

- Turn off all Windows Firewall

I will bring my logs to Support to have further look. Possible environment or network thing. Hope above can help you resolve the problem as well. Cheers!

Regards,

Wallace

Highlighted
Not applicable

Re: Qlik Sense desktop 3.2: cannot log in (engine cannot be unlocked)

Same problem here. A renew of the ipconfig does not bring any new results 😞

Also tried hammering the login button with no success.

regards, Marc

Highlighted
Employee
Employee

Re: Qlik Sense desktop 3.2: cannot log in (engine cannot be unlocked)

Hi Marc,

Which version of Qlik Sense Desktop you are using?

Have you tried my other steps?

- open https://qlikcloud.com/login?ref=QSD with same credential any issue?

If you can't access the page with same credential which you login to desktop, then you need to check with custom support to see if you have account problem.


- Clean up the cookies located in C:\Users\<YourName>\AppData\Local\Temp\QlikSenseBrowserCache

- Open localhost:4848/hub in browser

- Check if port 4848 is using for node.exe?

-  Repair Qlik Sense Desktop from installation 


Otherwise, you can try to attach the log from <C:\Users\<YourName>\Documents\Qlik\Sense\Log\QlikSenseBrowser.<DD-MM-YYYY>.log to see what's happening.


Regards,

Wallace

Highlighted
Not applicable

Re: Qlik Sense desktop 3.2: cannot log in (engine cannot be unlocked)

Hi Wallace,

thanks for your reply. I tried your other steps without success.

I cleaned up the cache, repaired the installation, can login to the cloud without any issues.

The localhost:4848/hub only brings up ERR_CONNECTION_REFUSED.


See my logfile below:

------------

Starting Qlik Sense Desktop...

Date: Di Mai 30 09:08:47 2017

Path: C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/QlikSenseBrowser.exe

PID11416 - 2017-05-30T09:08:47.874 - DEBUG - AppConfig::getIniSetting - Group: ""  Key: "CefBEVerbosity"  Value: ""

PID11416 - 2017-05-30T09:08:48.061 - DEBUG - EventBroadcaster::EventBroadcaster - Listening...

PID11416 - 2017-05-30T09:08:48.061 - DEBUG - AppConfig::getIniSetting - Group: "QlikIDInformation"  Key: "CSUser"  Value: "username=madelhuette&firstName=Marc&lastName=Adelh%C3%BCtte&emailAddress=marc.adelhuette@pro-neuwagen.de&contactID=&accountID=&ulcLevels=Base&country=Germany&hash=64XlPAepTJTPaHClea3X4tOvrbc="

PID11416 - 2017-05-30T09:08:48.108 - DEBUG - AppConfig::getIniSetting - Group: ""  Key: "geometry"  Value: "\u0001???"

PID11416 - 2017-05-30T09:08:48.124 - DEBUG - QlikSenseBrowser::changeEvent - Minimized

PID11416 - 2017-05-30T09:08:48.139 - DEBUG - AppConfig::getIniSetting - Group: ""  Key: "windowState"  Value: ""

PID11416 - 2017-05-30T09:08:48.139 - DEBUG - Loading RCC from: "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser\\qrc_QlikSenseBrowser.rcc"

PID11416 - 2017-05-30T09:08:48.264 - DEBUG - Authentication Service: Handling event 'start' while in state  WaitingForStartState

PID11416 - 2017-05-30T09:08:48.264 - DEBUG - Could not find entry in Windows Storage

PID11416 - 2017-05-30T09:08:48.264 - DEBUG - AppConfig::getIniSetting - Group: "Authentication"  Key: "MostRecentlyUsedHub"  Value: "42e8e3dbc8fc1690fe84ea3a2b7e1792e45fe4ae4ad91f103f4ea39e7fd86d11"

PID11416 - 2017-05-30T09:08:48.264 - DEBUG - Entry found in INI file and retrieved

PID11416 - 2017-05-30T09:08:48.264 - DEBUG - Hub configuration directory not found: "C:/Users/madelhuette/Documents/Qlik/Sense/Hubs/"

PID11416 - 2017-05-30T09:08:48.264 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_LOGIN_URL"  Value: ""

PID11416 - 2017-05-30T09:08:48.264 - DEBUG - Changing state from  WaitingForStartState  to  WaitingForHubLoginResult

PID11416 - 2017-05-30T09:08:48.274 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/web/translations/de-DE/qsbrowser.json"

PID11416 - 2017-05-30T09:08:48.279 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/web/translations/en-US/qsbrowser.json"

PID11416 - 2017-05-30T09:08:48.289 - DEBUG - Hub configuration directory not found: "C:/Users/madelhuette/Documents/Qlik/Sense/Hubs/"

PID11416 - 2017-05-30T09:08:48.289 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_LOGIN_URL"  Value: ""

PID11416 - 2017-05-30T09:08:48.290 - DEBUG - HttpRequestSenderImpl - trying to connect to  https://qlikcloud.com/login?ref=QSD

PID11416 - 2017-05-30T09:08:50.093 - DEBUG - BasicCefClient::OnLoadingStateChange - URL:    true  false  false

PID11416 - 2017-05-30T09:08:50.268 - DEBUG - HttpRequestSenderImpl::onRedirected - "https://qlikid.qlik.com/idp?serviceprovider=qlikcloud&ref=QSD&SAMLRequest=nVNNj9owEP0rkQ%2B9kZhFfNQl..."

PID11416 - 2017-05-30T09:08:50.400 - DEBUG - BasicCefClient::OnLoadStart - URL: file:///C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/web/rain-loader-raw.html?message=Bitte%20warten...

PID11416 - 2017-05-30T09:08:50.401 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_REGISTER_URL"  Value: ""

PID11416 - 2017-05-30T09:08:50.401 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIK_CLOUD_HELP_URL_BASE"  Value: ""

PID11416 - 2017-05-30T09:08:50.401 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_LOST_PASSWORD_URL"  Value: ""

PID11416 - 2017-05-30T09:08:50.401 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QONCIERGE_URL"  Value: ""

PID11416 - 2017-05-30T09:08:50.401 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKCOM_URL"  Value: ""

PID11416 - 2017-05-30T09:08:50.402 - DEBUG - BasicCefClient::VisitCookies - Cookie URL: file:///C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/web/rain-loader-raw.html?message=Bitte%20warten...

PID12440 - 2017-05-30T09:08:50.452 - DEBUG - BrowserApp::OnContextCreated - Browser Url - "file:///C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/web/rain-loader-raw.html?message=Bitte%20warten..."

PID12440 - 2017-05-30T09:08:50.461 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: EventBroadcaster.js

PID12440 - 2017-05-30T09:08:50.461 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/EventBroadcaster.js"

PID12440 - 2017-05-30T09:08:50.461 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: WebSocketConnector.js

PID12440 - 2017-05-30T09:08:50.462 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/WebSocketConnector.js"

PID12440 - 2017-05-30T09:08:50.462 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: FriendlyWebFormDetector.js

PID12440 - 2017-05-30T09:08:50.462 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/FriendlyWebFormDetector.js"

PID12440 - 2017-05-30T09:08:50.462 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: RememberPasswordFlagTracker.js

PID12440 - 2017-05-30T09:08:50.462 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/RememberPasswordFlagTracker.js"

PID12440 - 2017-05-30T09:08:50.464 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: HubList.js

PID12440 - 2017-05-30T09:08:50.464 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/HubList.js"

PID12440 - 2017-05-30T09:08:50.465 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: UrlReader.js

PID12440 - 2017-05-30T09:08:50.465 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/UrlReader.js"

PID11416 - 2017-05-30T09:08:50.492 - DEBUG - BasicCefClient::OnLoadingStateChange - URL: file:///C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/web/rain-loader-raw.html?message=Bitte%20warten...  false  false  false

PID11416 - 2017-05-30T09:08:50.492 - DEBUG - BasicCefClient::OnLoadEnd - URL: file:///C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/web/rain-loader-raw.html?message=Bitte%20warten...

PID11416 - 2017-05-30T09:08:50.735 - DEBUG - HttpRequestSenderImpl::onRedirected - "https://qlikid.qlik.com/#/cloud?returnURL=%2F%23%2Fportal%2Fqlikcloud&hash=a93b714532f5127cd33744a3a..."

PID11416 - 2017-05-30T09:08:50.836 - DEBUG - HttpRequestSenderImpl::onFinished

PID11416 - 2017-05-30T09:08:50.836 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_LOGIN_URL"  Value: ""

PID11416 - 2017-05-30T09:08:50.859 - DEBUG - Hub::onAuthenticationMethodDetected: method is  4

PID11416 - 2017-05-30T09:08:50.902 - DEBUG - BasicCefClient::OnLoadingStateChange - URL:    true  false  false

PID11416 - 2017-05-30T09:08:52.942 - DEBUG - BasicCefClient::OnLoadStart - URL: https://qlikid.qlik.com/#/cloud?returnURL=%2F%23%2Fportal%2Fqlikcloud&hash=a93b714532f5127cd33744a3a...

PID11416 - 2017-05-30T09:08:52.942 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_REGISTER_URL"  Value: ""

PID11416 - 2017-05-30T09:08:52.942 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIK_CLOUD_HELP_URL_BASE"  Value: ""

PID11416 - 2017-05-30T09:08:52.942 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_LOST_PASSWORD_URL"  Value: ""

PID11416 - 2017-05-30T09:08:52.942 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QONCIERGE_URL"  Value: ""

PID11416 - 2017-05-30T09:08:52.943 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKCOM_URL"  Value: ""

PID11416 - 2017-05-30T09:08:52.943 - DEBUG - BasicCefClient::VisitCookies - Cookie URL: https://qlikid.qlik.com/#/cloud?returnURL=%2F%23%2Fportal%2Fqlikcloud&hash=a93b714532f5127cd33744a3a...

PID12836 - 2017-05-30T09:08:52.962 - DEBUG - BrowserApp::OnContextCreated - Browser Url - "https://qlikid.qlik.com/#/cloud?returnURL=%2F%23%2Fportal%2Fqlikcloud&hash=a93b714532f5127cd33744a3a..."

PID12836 - 2017-05-30T09:08:52.967 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: EventBroadcaster.js

PID12836 - 2017-05-30T09:08:52.968 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/EventBroadcaster.js"

PID12836 - 2017-05-30T09:08:52.968 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: WebSocketConnector.js

PID12836 - 2017-05-30T09:08:52.968 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/WebSocketConnector.js"

PID12836 - 2017-05-30T09:08:52.968 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: FriendlyWebFormDetector.js

PID12836 - 2017-05-30T09:08:52.969 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/FriendlyWebFormDetector.js"

PID12836 - 2017-05-30T09:08:52.970 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: RememberPasswordFlagTracker.js

PID12836 - 2017-05-30T09:08:52.970 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/RememberPasswordFlagTracker.js"

PID12836 - 2017-05-30T09:08:52.970 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: HubList.js

PID12836 - 2017-05-30T09:08:52.970 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/HubList.js"

PID12836 - 2017-05-30T09:08:52.970 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: UrlReader.js

PID12836 - 2017-05-30T09:08:52.970 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/UrlReader.js"

PID11416 - 2017-05-30T09:08:53.406 - INFO - CEF Console - ReCAPTCHA couldn't find user-provided function: vcRecaptchaApiLoaded  (Line 402 of https://www.gstatic.com/recaptcha/api2/r20170524165316/recaptcha__de.js)

PID11416 - 2017-05-30T09:08:53.623 - INFO - CEF Console - urlRouterProvider  (Line 19 of https://qlikid.qlik.com/app/app.js)

PID11416 - 2017-05-30T09:08:53.653 - DEBUG - BasicCefClient::OnLoadStart - URL: https://qlikid.qlik.com/cloud?returnURL=%2F%23%2Fportal%2Fqlikcloud&hash=a93b714532f5127cd33744a3adc...

PID11416 - 2017-05-30T09:08:53.653 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_REGISTER_URL"  Value: ""

PID11416 - 2017-05-30T09:08:53.654 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIK_CLOUD_HELP_URL_BASE"  Value: ""

PID11416 - 2017-05-30T09:08:53.654 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_LOST_PASSWORD_URL"  Value: ""

PID11416 - 2017-05-30T09:08:53.654 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QONCIERGE_URL"  Value: ""

PID11416 - 2017-05-30T09:08:53.654 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKCOM_URL"  Value: ""

PID11416 - 2017-05-30T09:08:53.654 - DEBUG - BasicCefClient::VisitCookies - Cookie URL: https://qlikid.qlik.com/cloud?returnURL=%2F%23%2Fportal%2Fqlikcloud&hash=a93b714532f5127cd33744a3adc...

PID11416 - 2017-05-30T09:08:53.670 - INFO - CEF Console - rootScope run  (Line 103 of https://qlikid.qlik.com/files/lib/angular.min.js)

PID11416 - 2017-05-30T09:08:53.943 - INFO - CEF Console - pascalprecht.translate.$translateSanitization: No sanitization strategy has been configured. This can have serious security implications. See http://angular-translate.github.io/docs/#/guide/19_security for details.  (Line 103 of https://qlikid.qlik.com/files/lib/angular.min.js)

PID11416 - 2017-05-30T09:08:53.962 - DEBUG - BasicCefClient::OnLoadStart - URL: https://b.company-target.com/ect.html

PID11416 - 2017-05-30T09:08:53.962 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_REGISTER_URL"  Value: ""

PID11416 - 2017-05-30T09:08:53.962 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIK_CLOUD_HELP_URL_BASE"  Value: ""

PID11416 - 2017-05-30T09:08:53.962 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_LOST_PASSWORD_URL"  Value: ""

PID11416 - 2017-05-30T09:08:53.962 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QONCIERGE_URL"  Value: ""

PID11416 - 2017-05-30T09:08:53.963 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKCOM_URL"  Value: ""

PID11416 - 2017-05-30T09:08:53.963 - DEBUG - BasicCefClient::VisitCookies - Cookie URL: https://b.company-target.com/ect.html

PID12836 - 2017-05-30T09:08:53.977 - DEBUG - BrowserApp::OnContextCreated - Browser Url - "https://b.company-target.com/ect.html"

PID11416 - 2017-05-30T09:08:53.978 - INFO - CEF Console - WebSocketConnector.js - window.location: https://b.company-target.com/ect.html  (Line 18 of https://b.company-target.com/ect.html)

PID11416 - 2017-05-30T09:08:53.980 - INFO - CEF Console - Web socket URL: wss://b.company-target.com/hub/  (Line 42 of https://b.company-target.com/ect.html)

PID11416 - 2017-05-30T09:08:53.986 - DEBUG - BasicCefClient::OnLoadEnd - URL: https://b.company-target.com/ect.html

PID11416 - 2017-05-30T09:08:53.986 - DEBUG - EventBroadcaster::broadcastEvent - WEB_PAGE_LOADED {    "errorFlag": false}

PID11416 - 2017-05-30T09:08:53.986 - DEBUG - EventBroadcaster::onLocalServerNewConnection - New connection

PID11416 - 2017-05-30T09:08:53.987 - DEBUG - EventBroadcaster::onLocalServerReadyRead - Ready read

PID11416 - 2017-05-30T09:08:53.987 - DEBUG - EventBroadcaster::onLocalServerReadyRead - Event name :  WEB_PAGE_LOADED ; Event content:  {    "errorFlag": false}

PID11416 - 2017-05-30T09:08:54.194 - DEBUG - BasicCefClient::OnLoadingStateChange - URL: https://qlikid.qlik.com/cloud?returnURL=%2F%23%2Fportal%2Fqlikcloud&hash=a93b714532f5127cd33744a3adc...  false  false  false

PID11416 - 2017-05-30T09:08:54.194 - DEBUG - BasicCefClient::OnLoadEnd - URL: https://qlikid.qlik.com/cloud?returnURL=%2F%23%2Fportal%2Fqlikcloud&hash=a93b714532f5127cd33744a3adc...

PID11416 - 2017-05-30T09:08:54.194 - DEBUG - EventBroadcaster::broadcastEvent - WEB_PAGE_LOADED {    "errorFlag": false}

PID11416 - 2017-05-30T09:08:54.194 - DEBUG - EventBroadcaster::onLocalServerNewConnection - New connection

PID11416 - 2017-05-30T09:08:54.194 - DEBUG - EventBroadcaster::onLocalServerReadyRead - Ready read

PID11416 - 2017-05-30T09:08:54.194 - DEBUG - EventBroadcaster::onLocalServerReadyRead - Event name :  WEB_PAGE_LOADED ; Event content:  {    "errorFlag": false}

PID11416 - 2017-05-30T09:08:54.386 - INFO - CEF Console - WebSocket connection to 'wss://b.company-target.com/hub/' failed: Error during WebSocket handshake: Unexpected response code: 404  (Line 43 of https://b.company-target.com/ect.html)

PID11416 - 2017-05-30T09:08:54.386 - INFO - CEF Console - [wss://b.company-target.com/hub/] - socket.onerror  (Line 58 of https://b.company-target.com/ect.html)

PID11416 - 2017-05-30T09:08:54.386 - INFO - CEF Console - [wss://b.company-target.com/hub/] - socket.onclose - code: 1006  (Line 62 of https://b.company-target.com/ect.html)

PID11416 - 2017-05-30T09:08:54.442 - INFO - CEF Console - FriendlyWebFormDetectorJsCode - Friendly form detected  (Line 153 of https://qlikid.qlik.com/)

PID12836 - 2017-05-30T09:08:54.442 - DEBUG - Received callback from JS: __qs_sendEventToNative

PID12836 - 2017-05-30T09:08:54.442 - DEBUG - EventBroadcaster::broadcastEvent - FRIENDLY_WEB_FORM_DETECTED {}

PID11416 - 2017-05-30T09:08:54.442 - DEBUG - EventBroadcaster::onLocalServerNewConnection - New connection

PID11416 - 2017-05-30T09:08:54.442 - INFO - CEF Console - sendEventToNative() - Sending event FRIENDLY_WEB_FORM_DETECTED to native side  (Line 9 of https://qlikid.qlik.com/)

PID11416 - 2017-05-30T09:08:54.443 - DEBUG - EventBroadcaster::onLocalServerNewConnection - New connection

PID11416 - 2017-05-30T09:08:54.443 - DEBUG - EventBroadcaster::onLocalServerReadyRead - Ready read

PID11416 - 2017-05-30T09:08:54.443 - DEBUG - EventBroadcaster::onLocalServerReadyRead - Event name :  FRIENDLY_WEB_FORM_DETECTED ; Event content:  {}

PID11416 - 2017-05-30T09:09:02.108 - INFO - CEF Console - FriendlyWebFormDetectorJsCode - Submit with click detected, sending credentials...  (Line 156 of https://qlikid.qlik.com/)

PID12836 - 2017-05-30T09:09:02.108 - DEBUG - Received callback from JS: __qs_sendEventToNative

PID11416 - 2017-05-30T09:09:02.108 - INFO - CEF Console - sendEventToNative() - Sending event EVENT_NAME_CREDENTIALS_PROVIDED_BY_USER to native side  (Line 9 of https://qlikid.qlik.com/)

PID12836 - 2017-05-30T09:09:02.109 - DEBUG - EventBroadcaster::broadcastEvent - EVENT_NAME_CREDENTIALS_PROVIDED_BY_USER {    "password": "XXXX",    "rememberPassword": true,    "username": "madelhuette"}

PID11416 - 2017-05-30T09:09:02.109 - DEBUG - EventBroadcaster::onLocalServerNewConnection - New connection

PID11416 - 2017-05-30T09:09:02.109 - DEBUG - EventBroadcaster::onLocalServerReadyRead - Ready read

PID11416 - 2017-05-30T09:09:02.110 - DEBUG - EventBroadcaster::onLocalServerReadyRead - Event name :  EVENT_NAME_CREDENTIALS_PROVIDED_BY_USER ; Event content:  {    "password": "XXXX",    "rememberPassword": true,    "username": "madelhuette"}

PID11416 - 2017-05-30T09:09:02.260 - DEBUG - BasicCefClient::OnLoadingStateChange - URL: https://qlikid.qlik.com/cloud?returnURL=%2F%23%2Fportal%2Fqlikcloud&hash=a93b714532f5127cd33744a3adc...  true  false  false

PID12836 - 2017-05-30T09:09:02.267 - DEBUG - BrowserApp::OnContextCreated - Browser Url - "https://qlikid.qlik.com/#/portal/qlikcloud?cuser=&cid="

PID11416 - 2017-05-30T09:09:02.269 - DEBUG - BasicCefClient::OnLoadStart - URL: https://qlikid.qlik.com/#/portal/qlikcloud?cuser=&cid=

PID11416 - 2017-05-30T09:09:02.269 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_REGISTER_URL"  Value: ""

PID11416 - 2017-05-30T09:09:02.269 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIK_CLOUD_HELP_URL_BASE"  Value: ""

PID11416 - 2017-05-30T09:09:02.269 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_LOST_PASSWORD_URL"  Value: ""

PID11416 - 2017-05-30T09:09:02.270 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QONCIERGE_URL"  Value: ""

PID11416 - 2017-05-30T09:09:02.270 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKCOM_URL"  Value: ""

PID11416 - 2017-05-30T09:09:02.270 - DEBUG - BasicCefClient::VisitCookies - Cookie URL: https://qlikid.qlik.com/#/portal/qlikcloud?cuser=&cid=

PID11416 - 2017-05-30T09:09:02.270 - DEBUG - CookieVisitor::Visit - CSUser:  "username=madelhuette&firstName=Marc&lastName=Adelh%C3%BCtte&emailAddress=marc.adelhuette@pro-neuwagen.de&contactID=&accountID=&ulcLevels=Base&country=Germany&hash=64XlPAepTJTPaHClea3X4tOvrbc="

PID11416 - 2017-05-30T09:09:02.271 - DEBUG - EventBroadcaster::broadcastEvent - QLIKID_COOKIE_SET {    "name": "Marc Adelhütte",    "userId": "madelhuette"}

PID11416 - 2017-05-30T09:09:02.271 - DEBUG - EventBroadcaster::onLocalServerNewConnection - New connection

PID11416 - 2017-05-30T09:09:02.271 - DEBUG - EventBroadcaster::onLocalServerReadyRead - Ready read

PID11416 - 2017-05-30T09:09:02.271 - DEBUG - EventBroadcaster::onLocalServerReadyRead - Event name :  QLIKID_COOKIE_SET ; Event content:  {    "name": "Marc Adelhütte",    "userId": "madelhuette"}

PID11416 - 2017-05-30T09:09:02.271 - DEBUG - Changing state from  WaitingForHubLoginResult  to  WaitingForEngineUnlockResultState

PID11416 - 2017-05-30T09:09:02.272 - WARNING - QObject::connect: No such signal QNetworkAccessManager::error(QNetworkReply::NetworkError)

PID11416 - 2017-05-30T09:09:02.272 - WARNING - QObject::connect: No such signal QNetworkAccessManager::sslErrors(const QList<QSslError> &)

PID11416 - 2017-05-30T09:09:02.291 - DEBUG - LicenseTracker::renewLicense - Renewing license: [mHubId: 42e8e3dbc8fc1690fe84ea3a2b7e1792e45fe4ae4ad91f103f4ea39e7fd86d11, mMsSinceEpoch: 1496075181649 (Mo Mai 29 18:26:21 2017)]

PID11416 - 2017-05-30T09:09:02.295 - DEBUG - Encryption user information storage success

PID11416 - 2017-05-30T09:09:02.349 - DEBUG - Encryption user information storage success

PID11416 - 2017-05-30T09:09:02.383 - INFO - CEF Console - ReCAPTCHA couldn't find user-provided function: vcRecaptchaApiLoaded  (Line 402 of https://www.gstatic.com/recaptcha/api2/r20170524165316/recaptcha__de.js)

PID11416 - 2017-05-30T09:09:02.424 - INFO - CEF Console - urlRouterProvider  (Line 19 of https://qlikid.qlik.com/app/app.js)

PID11416 - 2017-05-30T09:09:02.439 - DEBUG - BasicCefClient::OnLoadStart - URL: https://qlikid.qlik.com/portal/qlikcloud?cuser=&cid=

PID11416 - 2017-05-30T09:09:02.440 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_REGISTER_URL"  Value: ""

PID11416 - 2017-05-30T09:09:02.440 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIK_CLOUD_HELP_URL_BASE"  Value: ""

PID11416 - 2017-05-30T09:09:02.440 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_LOST_PASSWORD_URL"  Value: ""

PID11416 - 2017-05-30T09:09:02.440 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QONCIERGE_URL"  Value: ""

PID11416 - 2017-05-30T09:09:02.440 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKCOM_URL"  Value: ""

PID11416 - 2017-05-30T09:09:02.440 - DEBUG - BasicCefClient::VisitCookies - Cookie URL: https://qlikid.qlik.com/portal/qlikcloud?cuser=&cid=

PID11416 - 2017-05-30T09:09:02.440 - DEBUG - CookieVisitor::Visit - CSUser:  "username=madelhuette&firstName=Marc&lastName=Adelh%C3%BCtte&emailAddress=marc.adelhuette@pro-neuwagen.de&contactID=&accountID=&ulcLevels=Base&country=Germany&hash=64XlPAepTJTPaHClea3X4tOvrbc="

PID11416 - 2017-05-30T09:09:02.441 - DEBUG - EventBroadcaster::broadcastEvent - QLIKID_COOKIE_SET {    "name": "Marc Adelhütte",    "userId": "madelhuette"}

PID11416 - 2017-05-30T09:09:02.441 - DEBUG - EventBroadcaster::onLocalServerNewConnection - New connection

PID11416 - 2017-05-30T09:09:02.441 - DEBUG - EventBroadcaster::onLocalServerReadyRead - Ready read

PID11416 - 2017-05-30T09:09:02.441 - DEBUG - EventBroadcaster::onLocalServerReadyRead - Event name :  QLIKID_COOKIE_SET ; Event content:  {    "name": "Marc Adelhütte",    "userId": "madelhuette"}

PID11416 - 2017-05-30T09:09:02.449 - INFO - CEF Console - rootScope run  (Line 103 of https://qlikid.qlik.com/files/lib/angular.min.js)

PID11416 - 2017-05-30T09:09:02.493 - DEBUG - Encryption user information storage success

PID11416 - 2017-05-30T09:09:02.620 - DEBUG - BasicCefClient::OnLoadStart - URL: https://b.company-target.com/ect.html

PID11416 - 2017-05-30T09:09:02.621 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_REGISTER_URL"  Value: ""

PID11416 - 2017-05-30T09:09:02.621 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIK_CLOUD_HELP_URL_BASE"  Value: ""

PID11416 - 2017-05-30T09:09:02.621 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_LOST_PASSWORD_URL"  Value: ""

PID11416 - 2017-05-30T09:09:02.621 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QONCIERGE_URL"  Value: ""

PID11416 - 2017-05-30T09:09:02.621 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKCOM_URL"  Value: ""

PID11416 - 2017-05-30T09:09:02.621 - DEBUG - BasicCefClient::VisitCookies - Cookie URL: https://b.company-target.com/ect.html

PID12836 - 2017-05-30T09:09:02.627 - DEBUG - BrowserApp::OnContextCreated - Browser Url - "https://b.company-target.com/ect.html"

PID11416 - 2017-05-30T09:09:02.628 - INFO - CEF Console - WebSocketConnector.js - window.location: https://b.company-target.com/ect.html  (Line 18 of https://b.company-target.com/ect.html)

PID11416 - 2017-05-30T09:09:02.633 - INFO - CEF Console - Web socket URL: wss://b.company-target.com/hub/  (Line 42 of https://b.company-target.com/ect.html)

PID11416 - 2017-05-30T09:09:02.636 - DEBUG - BasicCefClient::OnLoadEnd - URL: https://b.company-target.com/ect.html

PID11416 - 2017-05-30T09:09:02.636 - DEBUG - EventBroadcaster::broadcastEvent - WEB_PAGE_LOADED {    "errorFlag": false}

PID11416 - 2017-05-30T09:09:02.636 - DEBUG - EventBroadcaster::onLocalServerNewConnection - New connection

PID11416 - 2017-05-30T09:09:02.636 - DEBUG - EventBroadcaster::onLocalServerReadyRead - Ready read

PID11416 - 2017-05-30T09:09:02.636 - DEBUG - EventBroadcaster::onLocalServerReadyRead - Event name :  WEB_PAGE_LOADED ; Event content:  {    "errorFlag": false}

PID11416 - 2017-05-30T09:09:02.636 - DEBUG - Authentication Service: Unexpected event 'WebPageLoadedEvent' while in state  WaitingForEngineUnlockResultState

PID11416 - 2017-05-30T09:09:02.636 - DEBUG - BasicCefClient::OnLoadingStateChange - URL: https://qlikid.qlik.com/portal/qlikcloud?cuser=&cid=  false  true  false

PID11416 - 2017-05-30T09:09:02.637 - DEBUG - BasicCefClient::OnLoadEnd - URL: https://qlikid.qlik.com/portal/qlikcloud?cuser=&cid=

PID11416 - 2017-05-30T09:09:02.637 - DEBUG - EventBroadcaster::broadcastEvent - WEB_PAGE_LOADED {    "errorFlag": false}

PID11416 - 2017-05-30T09:09:02.637 - DEBUG - EventBroadcaster::onLocalServerNewConnection - New connection

PID11416 - 2017-05-30T09:09:02.637 - DEBUG - EventBroadcaster::onLocalServerReadyRead - Ready read

PID11416 - 2017-05-30T09:09:02.637 - DEBUG - EventBroadcaster::onLocalServerReadyRead - Event name :  WEB_PAGE_LOADED ; Event content:  {    "errorFlag": false}

PID11416 - 2017-05-30T09:09:02.637 - DEBUG - Authentication Service: Unexpected event 'WebPageLoadedEvent' while in state  WaitingForEngineUnlockResultState

PID11416 - 2017-05-30T09:09:02.651 - INFO - CEF Console - WebSocket connection to 'wss://b.company-target.com/hub/' failed: Error during WebSocket handshake: Unexpected response code: 404  (Line 43 of https://b.company-target.com/ect.html)

PID11416 - 2017-05-30T09:09:02.651 - INFO - CEF Console - [wss://b.company-target.com/hub/] - socket.onerror  (Line 58 of https://b.company-target.com/ect.html)

PID11416 - 2017-05-30T09:09:02.651 - INFO - CEF Console - [wss://b.company-target.com/hub/] - socket.onclose - code: 1006  (Line 62 of https://b.company-target.com/ect.html)

PID11416 - 2017-05-30T09:09:02.900 - DEBUG - BasicCefClient::OnLoadingStateChange - URL: https://qlikid.qlik.com/portal/qlikcloud?cuser=&cid=  true  true  false

PID12836 - 2017-05-30T09:09:03.923 - DEBUG - BrowserApp::OnContextCreated - Browser Url - "https://eu.qlikcloud.com/terms/updated"

PID11416 - 2017-05-30T09:09:03.925 - INFO - CEF Console - WebSocketConnector.js - window.location: https://eu.qlikcloud.com/terms/updated  (Line 18 of https://eu.qlikcloud.com/terms/updated)

PID11416 - 2017-05-30T09:09:03.926 - INFO - CEF Console - Web socket URL: wss://eu.qlikcloud.com/hub/  (Line 42 of https://eu.qlikcloud.com/terms/updated)

PID11416 - 2017-05-30T09:09:03.927 - DEBUG - BasicCefClient::OnLoadStart - URL: https://eu.qlikcloud.com/terms/updated

PID11416 - 2017-05-30T09:09:03.927 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_REGISTER_URL"  Value: ""

PID11416 - 2017-05-30T09:09:03.927 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIK_CLOUD_HELP_URL_BASE"  Value: ""

PID11416 - 2017-05-30T09:09:03.928 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_LOST_PASSWORD_URL"  Value: ""

PID11416 - 2017-05-30T09:09:03.928 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QONCIERGE_URL"  Value: ""

PID11416 - 2017-05-30T09:09:03.928 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKCOM_URL"  Value: ""

PID11416 - 2017-05-30T09:09:03.928 - DEBUG - BasicCefClient::VisitCookies - Cookie URL: https://eu.qlikcloud.com/terms/updated

PID11416 - 2017-05-30T09:09:04.039 - INFO - CEF Console - WebSocket connection to 'wss://eu.qlikcloud.com/hub/' failed: Error during WebSocket handshake: Unexpected response code: 502  (Line 43 of https://eu.qlikcloud.com/terms/updated)

PID11416 - 2017-05-30T09:09:04.039 - INFO - CEF Console - [wss://eu.qlikcloud.com/hub/] - socket.onerror  (Line 58 of https://eu.qlikcloud.com/terms/updated)

PID11416 - 2017-05-30T09:09:04.039 - INFO - CEF Console - [wss://eu.qlikcloud.com/hub/] - socket.onclose - code: 1006  (Line 62 of https://eu.qlikcloud.com/terms/updated)

PID11416 - 2017-05-30T09:09:04.276 - DEBUG - BasicCefClient::OnLoadingStateChange - URL: https://eu.qlikcloud.com/terms/updated  false  true  false

PID11416 - 2017-05-30T09:09:04.276 - DEBUG - BasicCefClient::OnLoadEnd - URL: https://eu.qlikcloud.com/terms/updated

PID11416 - 2017-05-30T09:09:04.276 - DEBUG - EventBroadcaster::broadcastEvent - WEB_PAGE_LOADED {    "errorFlag": false}

PID11416 - 2017-05-30T09:09:04.276 - DEBUG - EventBroadcaster::onLocalServerNewConnection - New connection

PID11416 - 2017-05-30T09:09:04.276 - DEBUG - EventBroadcaster::onLocalServerReadyRead - Ready read

PID11416 - 2017-05-30T09:09:04.277 - DEBUG - EventBroadcaster::onLocalServerReadyRead - Event name :  WEB_PAGE_LOADED ; Event content:  {    "errorFlag": false}

PID11416 - 2017-05-30T09:09:04.277 - DEBUG - Authentication Service: Unexpected event 'WebPageLoadedEvent' while in state  WaitingForEngineUnlockResultState

PID11416 - 2017-05-30T09:09:04.589 - DEBUG - EngineUnlocker::onLockToggleFinished: status code is  QVariant(Invalid)

PID11416 - 2017-05-30T09:09:04.589 - DEBUG - EventBroadcaster::broadcastEvent - ENGINE_LOCK_STATE_CHANGE {    "errorFlag": true,    "lockState": false}

PID11416 - 2017-05-30T09:09:04.589 - DEBUG - EventBroadcaster::onLocalServerNewConnection - New connection

PID11416 - 2017-05-30T09:09:04.590 - DEBUG - EventBroadcaster::onLocalServerReadyRead - Ready read

PID11416 - 2017-05-30T09:09:04.590 - DEBUG - EventBroadcaster::onLocalServerReadyRead - Event name :  ENGINE_LOCK_STATE_CHANGE ; Event content:  {    "errorFlag": true,    "lockState": false}

PID11416 - 2017-05-30T09:09:04.590 - DEBUG - Changing state from  WaitingForEngineUnlockResultState  to  ShowingHubListSelection

PID11416 - 2017-05-30T09:09:04.667 - DEBUG - BasicCefClient::OnLoadingStateChange - URL:    true  false  false

PID11416 - 2017-05-30T09:09:04.682 - DEBUG - BasicCefClient::OnLoadingStateChange - URL:    true  false  false

PID11416 - 2017-05-30T09:09:04.778 - DEBUG - BasicCefClient::OnLoadStart - URL: file:///C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/web/index.html#/hublist

PID11416 - 2017-05-30T09:09:04.778 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_REGISTER_URL"  Value: ""

PID11416 - 2017-05-30T09:09:04.779 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIK_CLOUD_HELP_URL_BASE"  Value: ""

PID11416 - 2017-05-30T09:09:04.779 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_LOST_PASSWORD_URL"  Value: ""

PID11416 - 2017-05-30T09:09:04.779 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QONCIERGE_URL"  Value: ""

PID11416 - 2017-05-30T09:09:04.780 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKCOM_URL"  Value: ""

PID11416 - 2017-05-30T09:09:04.780 - DEBUG - BasicCefClient::VisitCookies - Cookie URL: file:///C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/web/index.html#/hublist

PID11416 - 2017-05-30T09:09:04.781 - DEBUG - BasicCefClient::OnLoadStart - URL: file:///C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/web/rain-loader-raw.html?message=Bitte%20warten...

PID11416 - 2017-05-30T09:09:04.782 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_REGISTER_URL"  Value: ""

PID11416 - 2017-05-30T09:09:04.782 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIK_CLOUD_HELP_URL_BASE"  Value: ""

PID11416 - 2017-05-30T09:09:04.782 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_LOST_PASSWORD_URL"  Value: ""

PID11416 - 2017-05-30T09:09:04.782 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QONCIERGE_URL"  Value: ""

PID11416 - 2017-05-30T09:09:04.782 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKCOM_URL"  Value: ""

PID11416 - 2017-05-30T09:09:04.782 - DEBUG - BasicCefClient::VisitCookies - Cookie URL: file:///C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/web/rain-loader-raw.html?message=Bitte%20warten...

PID13584 - 2017-05-30T09:09:04.793 - DEBUG - BrowserApp::OnContextCreated - Browser Url - "file:///C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/web/index.html#/hublist"

PID13584 - 2017-05-30T09:09:04.794 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: EventBroadcaster.js

PID13584 - 2017-05-30T09:09:04.794 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/EventBroadcaster.js"

PID13584 - 2017-05-30T09:09:04.794 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: WebSocketConnector.js

PID13584 - 2017-05-30T09:09:04.794 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/WebSocketConnector.js"

PID13584 - 2017-05-30T09:09:04.794 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: FriendlyWebFormDetector.js

PID13584 - 2017-05-30T09:09:04.794 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/FriendlyWebFormDetector.js"

PID13584 - 2017-05-30T09:09:04.795 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: RememberPasswordFlagTracker.js

PID13584 - 2017-05-30T09:09:04.795 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/RememberPasswordFlagTracker.js"

PID13584 - 2017-05-30T09:09:04.795 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: HubList.js

PID13584 - 2017-05-30T09:09:04.795 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/HubList.js"

PID13584 - 2017-05-30T09:09:04.795 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: UrlReader.js

PID13584 - 2017-05-30T09:09:04.795 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/UrlReader.js"

PID13604 - 2017-05-30T09:09:04.797 - DEBUG - BrowserApp::OnContextCreated - Browser Url - "file:///C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/web/rain-loader-raw.html?message=Bitte%20warten..."

PID13604 - 2017-05-30T09:09:04.798 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: EventBroadcaster.js

PID13604 - 2017-05-30T09:09:04.798 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/EventBroadcaster.js"

PID13604 - 2017-05-30T09:09:04.798 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: WebSocketConnector.js

PID13604 - 2017-05-30T09:09:04.798 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/WebSocketConnector.js"

PID13604 - 2017-05-30T09:09:04.798 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: FriendlyWebFormDetector.js

PID13604 - 2017-05-30T09:09:04.798 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/FriendlyWebFormDetector.js"

PID13604 - 2017-05-30T09:09:04.799 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: RememberPasswordFlagTracker.js

PID13604 - 2017-05-30T09:09:04.799 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/RememberPasswordFlagTracker.js"

PID13604 - 2017-05-30T09:09:04.799 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: HubList.js

PID13604 - 2017-05-30T09:09:04.799 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/HubList.js"

PID13604 - 2017-05-30T09:09:04.799 - DEBUG - JavascriptBridge::getAllInjectableCode - Loading file: UrlReader.js

PID13604 - 2017-05-30T09:09:04.799 - DEBUG - PlatformServices::getFileContents - Attempting to load file contents of:  "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/UrlReader.js"

PID11416 - 2017-05-30T09:09:04.822 - DEBUG - BasicCefClient::OnLoadingStateChange - URL: file:///C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/web/rain-loader-raw.html?message=Bitte%20warten...  false  false  false

PID11416 - 2017-05-30T09:09:04.823 - DEBUG - BasicCefClient::OnLoadEnd - URL: file:///C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/web/rain-loader-raw.html?message=Bitte%20warten...

PID11416 - 2017-05-30T09:09:04.889 - DEBUG - BasicCefClient::OnLoadingStateChange - URL: file:///C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/web/index.html#/hublist  false  false  false

PID11416 - 2017-05-30T09:09:04.889 - DEBUG - BasicCefClient::OnLoadEnd - URL: file:///C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/web/index.html#/hublist

PID11416 - 2017-05-30T09:09:04.889 - DEBUG - EventBroadcaster::broadcastEvent - WEB_PAGE_LOADED {    "errorFlag": false}

PID11416 - 2017-05-30T09:09:04.889 - DEBUG - EventBroadcaster::onLocalServerNewConnection - New connection

PID11416 - 2017-05-30T09:09:04.889 - DEBUG - EventBroadcaster::onLocalServerReadyRead - Ready read

PID11416 - 2017-05-30T09:09:04.890 - DEBUG - EventBroadcaster::onLocalServerReadyRead - Event name :  WEB_PAGE_LOADED ; Event content:  {    "errorFlag": false}

PID11416 - 2017-05-30T09:09:04.890 - DEBUG - Authentication Service: Unexpected event 'WebPageLoadedEvent' while in state  ShowingHubListSelection

PID11416 - 2017-05-30T09:09:04.922 - INFO - CEF Console - Bootstrapping angular...  (Line 19 of file:///C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/web/app.js)

PID11416 - 2017-05-30T09:09:04.946 - INFO - CEF Console - App config phase running...  (Line 43 of file:///C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/web/app.js)

PID11416 - 2017-05-30T09:09:05.014 - INFO - CEF Console - HubListController instantiated  (Line 117 of file:///C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/web/dist/angular.min.js)

PID13584 - 2017-05-30T09:09:05.014 - DEBUG - JavascriptCallbackHandler::Execute - Any function args passed from JS to C++ must be a single array of strings

PID13584 - 2017-05-30T09:09:05.015 - DEBUG - Hub configuration directory not found: "C:/Users/madelhuette/Documents/Qlik/Sense/Hubs/"

PID13584 - 2017-05-30T09:09:05.015 - DEBUG - AppConfig::getIniSetting - Group: "Urls"  Key: "QLIKID_LOGIN_URL"  Value: ""

PID11416 - 2017-05-30T09:09:05.016 - INFO - CEF Console - Loaded 1 hubs: [{"id":"42e8e3dbc8fc1690fe84ea3a2b7e1792e45fe4ae4ad91f103f4ea39e7fd86d11","managed":true,"name":"QlikID","persistent":false,"type":1,"url":"https://qlikcloud.com/login?ref=QSD"}]  (Line 117 of file:///C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/web/dist/angular.min.js)

PID11416 - 2017-05-30T09:09:05.016 - INFO - CEF Console - Found QlikID login URL in hublist: {"id":"42e8e3dbc8fc1690fe84ea3a2b7e1792e45fe4ae4ad91f103f4ea39e7fd86d11","managed":true,"name":"QlikID","persistent":false,"type":1,"url":"https://qlikcloud.com/login?ref=QSD"}  (Line 117 of file:///C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser/web/dist/angular.min.js)

PID11416 - 2017-05-30T09:09:18.547 - DEBUG - EventBroadcaster::onLocalServerNewConnection - New connection

PID8136 - 2017-05-30T09:09:18.550 - DEBUG - AppConfig::getIniSetting - Group: "QlikIDInformation"  Key: "CSUser"  Value: "username=madelhuette&firstName=Marc&lastName=Adelh%C3%BCtte&emailAddress=marc.adelhuette@pro-neuwagen.de&contactID=&accountID=&ulcLevels=Base&country=Germany&hash=64XlPAepTJTPaHClea3X4tOvrbc="

PID8136 - 2017-05-30T09:09:18.582 - DEBUG - AppConfig::getIniSetting - Group: ""  Key: "geometry"  Value: "\u0001???"

PID8136 - 2017-05-30T09:09:18.603 - DEBUG - QlikSenseBrowser::changeEvent - Minimized

PID8136 - 2017-05-30T09:09:18.604 - DEBUG - AppConfig::getIniSetting - Group: ""  Key: "windowState"  Value: ""

PID8136 - 2017-05-30T09:09:18.604 - DEBUG - Loading RCC from: "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser\\qrc_QlikSenseBrowser.rcc"

PID11416 - 2017-05-30T09:11:39.771 - DEBUG - QlikSenseBrowser::changeEvent - Minimized

PID11416 - 2017-05-30T09:11:40.986 - DEBUG - QlikSenseBrowser::changeEvent - Restored to visible

PID11416 - 2017-05-30T09:11:41.832 - WARNING - QObject::connect: No such signal QNetworkAccessManager::error(QNetworkReply::NetworkError)

PID11416 - 2017-05-30T09:11:41.832 - WARNING - QObject::connect: No such signal QNetworkAccessManager::sslErrors(const QList<QSslError> &)

PID9480 - 2017-05-30T09:24:43.475 - DEBUG - Loading RCC from: "C:/Users/Administrator/AppData/Local/Programs/Qlik/Sense/QlikSenseBrowser\\qrc_QlikSenseBrowser.rcc"

Highlighted
Employee
Employee

Re: Qlik Sense desktop 3.2: cannot log in (engine cannot be unlocked)

Hi Marc,

Just curios about your installation, it seems the same log showing different profile when trying to open:


"C:/Users/madelhuette/Documents/Qlik/Sense/Hubs/"

"C:/Users/Administrator/AppData/..."

This can result the same error message according to support knowledge article.

I would suggest you do a clean uninstall (delete all related files/folders) and install again in one user profile.

Let us know how it goes. Cheers!

Regards,

Wallace Chen

Highlighted
Not applicable

Re: Qlik Sense desktop 3.2: cannot log in (engine cannot be unlocked)

Hi Wallace,

yeah you are absolutely right. In the past i had some trouble installing Qlik Sense and in a previous installation my inhouse admin installed it also in the administrator profile to solve the problem. That causes the login issue here. We made a fresh installation and now it works.

Thanks for your help!

Beste regards, Marc

Highlighted
New Contributor II

Re: Qlik Sense desktop 3.2: cannot log in (engine cannot be unlocked)

Strange thing - it went away. I was able to successfully log in at first try for about five time ins a row without any changes on my end. Not as satisfying as an explanation and fix but I take it...