Qlik Community

Qlik Sense Deployment & Management

Discussion board where members learn more about Qlik Sense Installation, Deployment and Management.

Partner
Partner

QlikSense on Azure - Not Connecting via internet

Hi All

 

Im trying to connect to my QlikSense hub and QMC on my Azure server via the internet.  It makes connections, but i get kicked out after 3 or 4 seconds.  

Whitelisting the address works, but Azure uses dynamic IP's.  So the IP Address changes everyday.  So I've white listed the named address. But now it's not working.

 

Any ideas ?

Labels (2)
1 Solution

Accepted Solutions
Partner
Partner

Re: QlikSense on Azure - Not Connecting via internet

Hi Bradley,

 

The reason you're getting that error is because the IP address changes. On each change, the new IP will need to be added to the whitelist.

It is possible to get a fixed IP in azure when you create it. Select Static rather than dynamic

 

Capture.PNG

Thanks,

Simon

5 Replies

Re: QlikSense on Azure - Not Connecting via internet

What you mean with "i get kicked out after 3 or 4 seconds.  ", can you provide more details? like, do you get any errors? if errors, what does the error say? etc. 

BR

Gio

Giuseppe Novello
Principal Technical Support Engineer @ Qlik
Partner
Partner

Re: QlikSense on Azure - Not Connecting via internet

I get an error saying : Connection to the Qliksense engine failed for unspecified reasons.  Refresh your browse or contact system administrator.

Highlighted

Re: QlikSense on Azure - Not Connecting via internet

What URL do you use to get to the HUB, the IP address or the DNS name? If you using the IP address, unfortunatelly, it is expected that you must add the IP every time Azure dynamically changes. 

Giuseppe Novello
Principal Technical Support Engineer @ Qlik
Partner
Partner

Re: QlikSense on Azure - Not Connecting via internet

Hi Bradley,

 

The reason you're getting that error is because the IP address changes. On each change, the new IP will need to be added to the whitelist.

It is possible to get a fixed IP in azure when you create it. Select Static rather than dynamic

 

Capture.PNG

Thanks,

Simon

Partner
Partner

Re: QlikSense on Azure - Not Connecting via internet

Thanks Simon

 

That did the trick for me