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Qlik Sense Deployment & Management

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amrinder
New Contributor II

Re: Qliksense Installation Error (1603)

Hello Erini,

Actually, in our organization employees have been categorized and accordingly downloading/installation restrictions have been applied. So I asked the concerned person to remove me from all groups after that I tried to install QS setup and it was successful.

I hope it will help.

Highlighted
sorgluet
New Contributor

Re: Qliksense Installation Error (1603)

Hi all,

About every things here append to me too.

So I update visual C++, create a new admin to install the product, etc...

No luck for me.

So I decide to extract the MSI form the installer (via 7zip) and try to install them one by one.

Only qliksense desktop doesn't install and It seems to stop only at the end.

What is causing the issue seems to be here in msi install logs :

--------------------

WriteRegistryValues: Key: \Software\Classes\qliksense\shell\open\command, Name: , Value: "C:\Users\qlik\AppData\Local\Programs\Qlik\Sense\QlikSenseBrowser\QlikSenseBrowser.exe" "--magiclink=%1"

MSI (s) (88:C4) [14:04:54:075]: Executing op: ActionStart(Name=CA_ConvertToUTF8,,)

Action 14:04:54: CA_ConvertToUTF8.

MSI (s) (88:C4) [14:04:54:076]: Executing op: CustomActionSchedule(Action=CA_ConvertToUTF8,ActionType=1025,Source=BinaryData,Target=CAQuietExec,CustomActionData="powershell" -NoLogo -NonInteractive -InputFormat None –ExecutionPolicy Unrestricted -Command "if (Test-Path -path 'C:\Users\qlik\AppData\Local\Programs\Qlik\Sense\Engine\Settings.ini') {{ (Get-Content 'C:\Users\qlik\AppData\Local\Programs\Qlik\Sense\Engine\Settings.ini') | Set-Content -Encoding UTF8 -Force 'C:\Users\qlik\AppData\Local\Programs\Qlik\Sense\Engine\Settings.ini'" }})

MSI (s) (88Smiley Very Happy8) [14:04:54:085]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSID96E.tmp, Entrypoint: CAQuietExec

MSI (s) (88:1C) [14:04:54:085]: Generating random cookie.

MSI (s) (88:1C) [14:04:54:105]: Created Custom Action Server with PID 19044 (0x4A64).

MSI (s) (88:C4) [14:04:54:145]: Running as a service.

MSI (s) (88:C4) [14:04:54:147]: Hello, I'm your 32bit Impersonated custom action server.

CAQuietExec:  Entering CAQuietExec in C:\WINDOWS\Installer\MSID96E.tmp, version 3.10.2103.0

CAQuietExec:  "powershell" -NoLogo -NonInteractive -InputFormat None

CAQuietExec:  Error 0x80070002: Command failed to execute.

CAQuietExec:  Error 0x80070002: QuietExec Failed

CAQuietExec:  Error 0x80070002: Failed in ExecCommon method

CustomAction CA_ConvertToUTF8 returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

Action ended 14:04:54: InstallFinalize. Return value 3.

MSI (s) (88:C4) [14:04:54:226]: Note: 1: 2265 2:  3: -2147287035

MSI (s) (88:C4) [14:04:54:227]: User policy value 'DisableRollback' is 0

MSI (s) (88:C4) [14:04:54:227]: Machine policy value 'DisableRollback' is 0

MSI (s) (88:C4) [14:04:54:346]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=1268084832,LangId=1033,Platform=589824,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=0)

MSI (s) (88:C4) [14:04:54:346]: Executing op: DialogInfo(Type=0,Argument=1033)

MSI (s) (88:C4) [14:04:54:347]: Executing op: DialogInfo(Type=1,Argument=Qlik Sense Desktop)

MSI (s) (88:C4) [14:04:54:347]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])



------------------

2 things in bold :

     - Somethings with 32bits and UTF8 just before rollback (I'm on 64bits updated windows 10)

     - User policy for rollback

As I can disable rollback, I tryed.

You can do it via registry

Here is the content of the dot reg file that can do that :

[HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Windows]

"DisableRollback"=dword:00000001

obviously, the installation do not end correcly.

BUT ! qliksense desktop is install and seems to work. (for what I can do with it for now)

Don't forget to install the others MSI or you will miss connectors at least.

Hope that can help somebody.

pghislain
New Contributor

Re: Qliksense Installation Error (1603)

I could not reproduce your procedure.

I use 7Zip to unzip the MSZip files, change the not extension to '.msi' but get the attach error.

Something is missing...

sorgluet
New Contributor

Re: Qliksense Installation Error (1603)

Hi, Pierre,

You're right, I missed a step in the extraction process.

You download a .exe file from qlik.com. You have to begin the installation.

Until it install, it extract the msi files in this folder :

%appdata%\..\local\Package Cache

In that folder, I can see 3 another folders with  names like this : {7BE5A41B-B71B-49CA-94F7-DACBB4037CEA}v11.24.1

And finally the msies in it (one per folder):

DesktopConnectors.msi

DemoApps.msi

SenseDesktop.msi

Be aware that the folders will be deleted as the installation failed.