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amrinder
Contributor

Qliksense Installation Error (1603)

Hello All,

I am trying to install qliksense desktop June 2017 version(Personal edition) but facing error. Folders, Files everything gets created then it is rollbacked and error is displayed saying check the log file.I have done/checked all below:

  • Installed .net framework 4.5.2
  • Cleared Temp Data and Package Cache
  • Installed Microsoft visual C++ Packages
  • Made changes in registery.
  • Checked Permissions and everything

Apart from this if anybody has a solution kindly help me out. I am attaching Log file and snapshot for reference.

Error.png

1 Solution

Accepted Solutions
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Re: Qliksense Installation Error (1603)

Also check will this machine contains proper security or windows licence and they are updated also.

View solution in original post

15 Replies
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MVP & Luminary
MVP & Luminary

Re: Qliksense Installation Error (1603)

Check the solution given on this link.

https://community.qlik.com/thread/168527

Regards,

Kaushik Solanki

Regards,
Kaushik
If reply is satisfactory, please "Like" the post.
If reply is solution, please mark as "Correct".
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amrinder
Contributor

Re: Qliksense Installation Error (1603)

Hi Kaushik,

Thanks for reply.

But Microsoft Visual C++ =redistributable Package(2008,2010,2012,2013,2015) are already installed on my system.

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MVP & Luminary
MVP & Luminary

Re: Qliksense Installation Error (1603)

Check if they are for 32 bit or 64 bit.

Regards,

Kaushik Solanki

Regards,
Kaushik
If reply is satisfactory, please "Like" the post.
If reply is solution, please mark as "Correct".
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amrinder
Contributor

Re: Qliksense Installation Error (1603)

C++ Packages.png

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Re: Qliksense Installation Error (1603)

Also check will this machine contains proper security or windows licence and they are updated also.

View solution in original post

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Not applicable

Re: Qliksense Installation Error (1603)

Hi,

I have the same issue: fresh Qliksense install (not upgrade) on Windows 10 stops with error message (see attached). If I look at the last page of the 80MB install log (see below), I see 1603 error.

C++ components installed properly (see attached). I tried after several restarts, no success.

What else should I try?

MSI (s) (E0:A4) [13:26:35:215]: Note: 1: 1708

MSI (s) (E0:A4) [13:26:35:215]: Note: 1: 2205 2:  3: Error

MSI (s) (E0:A4) [13:26:35:215]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708

MSI (s) (E0:A4) [13:26:35:215]: Note: 1: 2205 2:  3: Error

MSI (s) (E0:A4) [13:26:35:215]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709

MSI (s) (E0:A4) [13:26:35:215]: Product: Qlik Sense Desktop -- Installation failed.

MSI (s) (E0:A4) [13:26:35:216]: Windows Installer installed the product. Product Name: Qlik Sense Desktop. Product Version: 11.14.3. Product Language: 1033. Manufacturer: QlikTech International AB. Installation success or error status: 1603.

MSI (s) (E0:A4) [13:26:35:266]: Deferring clean up of packages/files, if any exist

MSI (s) (E0:A4) [13:26:35:268]: MainEngineThread is returning 1603

MSI (s) (E0:08) [13:26:35:273]: RESTART MANAGER: Session closed.

MSI (s) (E0:08) [13:26:35:273]: No System Restore sequence number for this installation.

=== Logging stopped: 2017. 10. 19.  13:26:35 ===

MSI (s) (E0:08) [13:26:35:280]: User policy value 'DisableRollback' is 0

MSI (s) (E0:08) [13:26:35:280]: Machine policy value 'DisableRollback' is 0

MSI (s) (E0:08) [13:26:35:280]: Incrementing counter to disable shutdown. Counter after increment: 0

MSI (s) (E0:08) [13:26:35:280]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2

MSI (s) (E0:08) [13:26:35:280]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2

MSI (s) (E0:08) [13:26:35:281]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1

MSI (s) (E0:08) [13:26:35:282]: Destroying RemoteAPI object.

MSI (s) (E0:34) [13:26:35:282]: Custom Action Manager thread ending.

MSI (c) (20:1C) [13:26:35:284]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1

MSI (c) (20:1C) [13:26:35:284]: MainEngineThread is returning 1603

=== Verbose logging stopped: 2017. 10. 19.  13:26:35 ===""

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amrinder
Contributor

Re: Qliksense Installation Error (1603)

Thank You Anand!

Actually due to antivirus restrictions installation was getting rolled back.

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Re: Qliksense Installation Error (1603)

Good to here this .

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eirini_fixico
New Contributor

Re: Qliksense Installation Error (1603)

Hey Amrinder,

I think I face the same problem. Can you tell me what actions you took with the antivirus and fixed the problem?