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gustavgager
Contributor II

Qliksense Snapshot manager

Hi. Im trying to run a backup of my installation using the supplied snapshot manager.

But when i run it i get an error message saying:

Object reference not set to an instance of an object., code=-2147467261


The strange thing is that it detects Sense version 2.2.4.0 but the real version is 3.0.0.0.

I tried to add the -ver parameter like this: -ver=3.0.0.0 but it did not do any diffrence.

Here is the log:

Backup destination location=C:\Backup
Database password was provided.

jul 25 10:20:51 2016:

The following arguments have not been specified:

jul 25 10:20:51 2016: Warning: No supporting content directory provided. If no supporting content is intended this message can be ignored

jul 25 10:20:51 2016:Certificate password

jul 25 10:20:53 2016: Backing up system, this may take a while...

Backup logfile: C:\Program Files\Qlik\Sense\Repository\Util\RepositorySnapshotManager\logs\snapshotManager_2016072510242053.log

jul 25 10:20:53 2016: Backing up system...

jul 25 10:20:53 2016: Initializing backup...

jul 25 10:20:53 2016: Creating backup directories...

C:\Backup\.2016-07-25-10.20.53-Z.backup created
C:\Backup\.2016-07-25-10.20.53-Z.backup\Certificate created
C:\Backup\.2016-07-25-10.20.53-Z.backup\Database created
C:\Backup\.2016-07-25-10.20.53-Z.backup\Logs created
C:\Backup\.2016-07-25-10.20.53-Z.backup\Apps created
C:\Backup\.2016-07-25-10.20.53-Z.backup\Content created
C:\Backup\.2016-07-25-10.20.53-Z.backup\Extensions created
C:\Backup\.2016-07-25-10.20.53-Z.backup\ArchivedLogs created
C:\Backup\.2016-07-25-10.20.53-Z.backup\AppContent created

jul 25 10:20:53 2016: Obtaining base installation path...

jul 25 10:20:53 2016: Searching registry for product installation information...

jul 25 10:20:53 2016: Found Qlik Sense installation path, checking...

jul 25 10:20:53 2016: Installation directory hierarchy ok

jul 25 10:20:53 2016: Found PostgreSQL version directory, checking...

jul 25 10:20:53 2016: Detected PostgreSQL version directory to be: 9.3

jul 25 10:20:53 2016:  Writing PostgreSQLVer to backup configuration file.

jul 25 10:20:53 2016:  Writing Hostname to backup configuration file.

jul 25 10:20:53 2016: Qlik Sense Version Detected: 2.2.4.0.

jul 25 10:20:53 2016:  Writing SenseVersion to backup configuration file.

jul 25 10:20:53 2016:  Writing SenseSetupPacketFileFullPath to backup configuration file.

jul 25 10:20:53 2016:  Writing SenseRootPath to backup configuration file.

jul 25 10:20:53 2016: Checking for custom application location in the local database...

jul 25 10:20:53 2016: No custom application location was detected.

Exception in thread main, msg=Object reference not set to an instance of an object., code=-2147467261

1 Solution

Accepted Solutions
gustavgager
Contributor II

Re: Qliksense Snapshot manager

I upgraded to the latest version, and it seems to work now. Thanks!

4 Replies
korsikov
Valued Contributor II

Re: Qliksense Snapshot manager

do you use new one version RSM from QS 3.0? do not specifie version parameter

like this

RSM.exe -backup -path=c:\backup\ -databasePassword=1234

gustavgager
Contributor II

Re: Qliksense Snapshot manager

Do i need to download a specific version? There is no RSM.exe

i tried using your command line on the included RepositorySnapshotManager.exe and i got the exat same result as befor.

korsikov
Valued Contributor II

Re: Qliksense Snapshot manager

Propyl forgiveness. I thought that you, according to the recommendations, the application moved to a different directory, and maybe there is an older version of the application. In your case, you are running the latest version

gustavgager
Contributor II

Re: Qliksense Snapshot manager

I upgraded to the latest version, and it seems to work now. Thanks!

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