Server Memory always reach 100%

[Badzreyes00]

Hi Everyone,

I have 4 apps that reloads every 4 hours. We are not encountering a problem before, but now whenever it runs, the memory always reaches around 98-100%. ALWAYS. We already allocated 64gb in memory and I don't know where to look and our tech team is not familiar with the Qlik Sense behavior, so I will greatly appreciate some inputs from you guys. Thank you so much and have a good day!

Regards

[amirmohamed]

I have the same issues,  what Qlik Sense version do you have? I have June 2020 

[rzenere_avvale]

Good evening, from which version did you upgrade QS? Prior to April 2020?

[Badzreyes00]

Same! June2020.

[Badzreyes00]

Hi Rzenere,

I am not quite sure but I think it is August 2019 or the version before august. Thank you!

[ChotanaBI]

Hi, 

I think you should work by dychotomy and try to find out which of the 4 apps cause the memory load.

Can you change the reload scheduler and analyze which one is the culprit?

chotana

[Badzreyes00]

Hi,

The longest time to load is when my RAW Extractor App is running - this is where they connect to database to get new data. do you think we have a database issue? can you help me if there is a way I can check the status of Qlik Sense I mean, I want to make sure that the Qlik Sense itself is not causing the issue, is there a way to confirm that? maybe logs? Thank you!