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PaulLbr
Contributor
Contributor

Update / Installation crash since Feb 2019 version

Hello, 

I work with Qlik Sence since october, and yesterday when i updated it to Feb 2019 version, install crash.

After many try (rebooting, reinstalling Oct 2018 version, cleaning Regedit…) every Qlik Sense installation crash.

 

in the log file i have this :

[1E34:3FDC][2019-03-06T08:46:52]e000: Error 0x80070643: Failed to install MSI package.
[1E34:3FDC][2019-03-06T08:46:52]e000: Error 0x80070643: Failed to configure per-user MSI package.
[1E34:3FDC][2019-03-06T08:46:52]i000: Detected failing msi: SenseDesktop
[1E34:3FDC][2019-03-06T08:46:52]i319: Applied execute package: SenseDesktop, result: 0x80070643, restart: None
[1E34:3FDC][2019-03-06T08:46:52]e000: Error 0x80070643: Failed to execute MSI package.
[1E34:3FDC][2019-03-06T08:46:52]i000: ProgressTypeInstallation
[1E34:3FDC][2019-03-06T08:46:52]i000: Starting rollback execution of SenseDesktop

 

May someone help me with this problem (formating my computer is not a solution)?

 

Paul
Labels (1)
2 Replies
Daniele_Purrone
Support
Support

Hi! 
Try following these steps.
https://support.qlik.com/articles/000014827

Thanks!

Daniele - Senior Technical Support Engineer at Qlik
If a post helps to resolve your issue, please accept it as a Solution.
PaulLbr
Contributor
Contributor

Hello Daniele, 

Thanks for your help so it Don't work on my computer. I had a good hope on it, so the install fail.

Maybe i will turn to another more robust solution for that.

Paul