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Specialist II
Specialist II

Upgrade to June 2020 IR fails

When upgrading a Nov 2019 SR3 installation to June 2020 IR (File version 13.82.4.0)

the upgrade fails during upgrade of ServiceDispatcher,

see excerpt from log below.

What can be causing this?

 

[197C:1960][2020-06-30T10:13:40]i000: Starting execution of Client
[180C:1C80][2020-06-30T10:13:40]i301: Applying execute package: Client, action: Install, path: C:\ProgramData\Package Cache\{228A9440-A1A6-4CAE-B353-D645323E69F6}v13.82.4\Client.msi, arguments: ...
[197C:1960][2020-06-30T10:13:44]i000: In Update Progress: 28
[197C:1960][2020-06-30T10:13:44]i000: In Update Progress: 29
[197C:1960][2020-06-30T10:13:44]i000: In Update Progress: 30
[197C:1960][2020-06-30T10:13:45]i000: In Update Progress: 31
[197C:1960][2020-06-30T10:13:45]i000: In Update Progress: 32
[197C:1960][2020-06-30T10:13:46]i000: In Update Progress: 33
[197C:1960][2020-06-30T10:13:56]i319: Applied execute package: Client, result: 0x0, restart: None
[180C:1C80][2020-06-30T10:13:56]i325: Registering dependency: {39b30cdc-6b40-438c-b68c-f82cdcee1073} on package provider: {228A9440-A1A6-4CAE-B353-D645323E69F6}, package: Client
[180C:1C80][2020-06-30T10:13:56]i323: Registering package dependency provider: {6433720B-E81D-4EEB-BFDD-700434521579}, version: 13.82.4, package: ServiceDispatcher
[197C:1960][2020-06-30T10:13:56]i000: ProgressTypeMajorUpgrade
[197C:1960][2020-06-30T10:13:56]i000: Starting execution of ServiceDispatcher
[180C:1C80][2020-06-30T10:13:56]i301: Applying execute package: ServiceDispatcher, action: Install, path: C:\ProgramData\Package Cache\{6433720B-E81D-4EEB-BFDD-700434521579}v13.82.4\ServiceDispatcher.msi, arguments: ...
[197C:1960][2020-06-30T10:15:18]i000: In Update Progress: 34
[197C:1960][2020-06-30T10:15:29]i000: In Update Progress: 35
[197C:1960][2020-06-30T10:15:38]i000: In Update Progress: 36
[197C:1960][2020-06-30T10:15:47]i000: In Update Progress: 37
[197C:1960][2020-06-30T10:16:10]i000: In Update Progress: 38
[180C:1C80][2020-06-30T10:22:57]e000: Error 0x80070643: Failed to install MSI package.
[180C:1C80][2020-06-30T10:22:57]e000: Error 0x80070643: Failed to execute MSI package.
[197C:1960][2020-06-30T10:22:57]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[197C:1960][2020-06-30T10:22:57]i000: Detected failing msi: ServiceDispatcher
[197C:1960][2020-06-30T10:22:57]i319: Applied execute package: ServiceDispatcher, result: 0x80070643, restart: None
[197C:1960][2020-06-30T10:22:57]e000: Error 0x80070643: Failed to execute MSI package.
[197C:1960][2020-06-30T10:22:57]i000: ProgressTypeMajorUpgrade
[197C:1960][2020-06-30T10:22:57]i000: Starting rollback execution of ServiceDispatcher

2 Replies
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Specialist III
Specialist III

Re: Upgrade to June 2020 IR fails

Probably a good idea to contact Qlik Support with this...

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Specialist II
Specialist II

Re: Upgrade to June 2020 IR fails

Yes, I will probably do that as well...