Urgent Help required: service user validation failed
I am attempting to upgrade a customers Sense Site from June 2017 to February 2018. I am logged in as the service account.
Following the entry of the Service credential password and clicking next, I got an error "Service User Validation Failed".
1. the enter password is correct 2. the user is a member of the local administrators group 3. the user is a member of a Qlik Sense Services user group which has logon as a services privileges. 4. I have also to run the upgrade as my account, but get the same issue.