I am attempting to upgrade a customers Sense Site from June 2017 to February 2018. I am logged in as the service account.
Following the entry of the Service credential password and clicking next, I got an error "Service User Validation Failed".
1. the enter password is correct
2. the user is a member of the local administrators group
3. the user is a member of a Qlik Sense Services user group which has logon as a services privileges.
4. I have also to run the upgrade as my account, but get the same issue.
We did faced the same issue when setting up the Qlik Sense Server
As mentioned by Levi Turnor use command propmpt -> go to the directory where the "Qlik_Sense_setup.exe" exists and Run Qlik_Sense_setup.exe -skipvalidation Qlik_Sense_setup.exe skipvalidation=1
This should solve the "Service User Validation Failed" error. Thanks....
Can u please elaborate your solution...
I am trying your solution but its not working..
We navigated to the path where qlik sense setup is there..
then we run the set up reaching to the service credentials page..
n then we copied the skip validation code as Qlik_Sense_setup.exe skipvalidation=1
But its not working..
Please help me with the solution...
Just check it
run CMD with admin rights
then C:\install>Qlik_Sense_setupSeptember2018.exe skipvalidation=1
and everything works.
If it don't try set localuser then change it, https://help.qlik.com/en-US/sense/September2018/Subsystems/PlanningQlikSenseDeployments/Content/Sens...