c'ant install Qlik Sense after uninstalling

[idogridish2]

Hi,

After uninstalling Qlik Sense June 2017 I am trying to install 3.2.0 and it wants to upgrade (i went and deleted if i saw any qlik folders in program files or programdata).

now i cant install the Qlik Sense at all,

if i am trying to "Upgrade" to QS 3.2.0, the wizard doesn't let me insert the services user so i cant continue:

I cant uncheck the orange button and when i insert my user password it fails.

i cant install june 2017 also.

here is the error from the log:

Unexpected error during configuration: System.Exception: Msi Upgrade type unknown

   at System.Activities.Statements.Throw.Execute(CodeActivityContext context)

   at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager)

   at System.Activities.ActivityInstance.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)

   at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)

[0864:0FE4][2017-09-11T15:42:28]i000: In Error workflow: started

[0864:0FE4][2017-09-11T15:42:28]i000: GetStringPropertyActivity retrieved the value C:\Users\Bi\AppData\Local\Temp\Qlik_Sense_June_2017_20170911154204.log from property WixBundleLog

[0864:0FE4][2017-09-11T15:42:28]i000: Trying to navigate to InstallFailureView

[0864:1198][2017-09-11T15:42:28]i000: The ViewModel Qlik.Burn.UI.Common.ViewModels.InstallFailureViewModel was initialized.

Thanks,

Ido.

[shraddha_g]

I had experienced same issue.

Please make sure you are installing with same user that was used for previous installation.

[idogridish2]

Hi,

I am..

[shraddha_g]

Try to login with another admin user on server and try installation

[barry_stevens]

Or try an do the install with the services user