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can't stop Qlik Sense Engine Service

After upgrading to 2.2.4 server encountered a problem. I can not stop the service Qlik Engine.

My server has 16Gb ram and Qlik Sense Engine service consumes 90% of RAM.

Try stop this service for cleanup cache and backup files.

And service stiks as "Stoppping"  and wait 20 min. Then service killed.

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INFO20160516T232003.974+030077327140Spawning KillerThread
INFO20160516T232003.974+030077327208ServerExit entered
INFO20160516T232003.974+030077327208Kill child processes still running
INFO20160516T232003.974+030077327208Calling pListener->StopListening
INFO20160516T232003.974+030077327208Calling pPurger->Close
INFO20160516T234022.102+030077327140Termination not completed within 20 min. Quitting!
INFO20160516T234022.102+030077327140Terminating service

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How can I speed up the shutdown of service and that the service could be shut down cleanly

1 Solution

Accepted Solutions
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Re: can't stop Qlik Sense Engine Service

Solved by upgrade 2.2.4 to Qlik Sense 3

3 Replies
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Re: can't stop Qlik Sense Engine Service

IF QS Engine service use low RAM stutdown cleanly

There is normal shutdown logs

INFO20160517T004313.347+030059727596Spawning KillerThread
INFO20160517T004313.347+030059724108ServerExit entered
INFO20160517T004313.347+030059724108Kill child processes still running
INFO20160517T004313.347+030059724108Calling pListener->StopListening
INFO20160517T004313.347+030059724108Calling pPurger->Close
INFO20160517T004313.628+030059724108Calling pLogWriter->Close
INFO20160517T004313.737+030059724108Calling StopInternalTimer
INFO20160517T004313.847+030059724108Stopping remaining CStdServers
INFO20160517T004313.847+030059724108Calling pListener->Destroy
INFO20160517T004313.847+030059724108Calling ExitThreadWorkerThreads
INFO20160517T004314.362+030059727596Terminating service
Partner
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Re: can't stop Qlik Sense Engine Service

Try change ServicesPipeTimeout - not help.

Qlik Sense 2.0.1 - Cannot start services after update

i'm Can't stop QS Engine when this service use 80% ram ( WorkingSet High)

If I kill Engine.exe it's corrupted application in RAM.

When application consuming low RAM stop and restart success,

Give me any advice.

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Re: can't stop Qlik Sense Engine Service

Solved by upgrade 2.2.4 to Qlik Sense 3