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Security issue "How to disable SSL 2.0 and 3.0." and use TLS instead

Our customer are very strict abou the security. we scan our windows server and find out some issues. 

The remote service encrypts traffic using a protocol with known weaknesses.

Problem description:

The remote service accepts connections encrypted using SSL 2.0 and/or
SSL 3.0. These versions of SSL are affected by several cryptographic
flaws, including:

- An insecure padding scheme with CBC ciphers.

- Insecure session renegotiation and resumption schemes.

An attacker can exploit these flaws to conduct man-in-the-middle
attacks or to decrypt communications between the affected service and
clients.

Although SSL/TLS has a secure means for choosing the highest supported
version of the protocol (so that these versions will be used only if
the client or server support nothing better), many web browsers
implement this in an unsafe way that allows an attacker to downgrade
a connection (such as in POODLE). Therefore, it is recommended that
these protocols be disabled entirely.

NIST has determined that SSL 3.0 is no longer acceptable for secure
communications. As of the date of enforcement found in PCI DSS v3.1,
any version of SSL will not meet the PCI SSC's definition of 'strong
cryptography'.

Proposed solution:

Consult the application's documentation to disable SSL 2.0 and 3.0.
Use TLS 1.1 (with approved cipher suites) or higher instead.

We didn't use IIS or tomcat as our webserver, we just use the Qliksense webserver and we don't know how to deal with this problem.  

could anyone help .?

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