QIB - Error while pushing metadata to NLU

[ashish_dalvi22]

Hi,

I am having problems pushing metadata to NLU in Qlik Insight Bot. I was able to sync apps and load metadata in QIB managment console. The next step was to push this metadata to NLU before I could train the bot. But I am getting below error message. Can someone please help.

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020-03-04 16:14:41.8661|INFO|QlikInsightBotDeployment|ReadDeploymentFile|Performing task: pushmetadata
2020-03-04 16:14:41.8881|INFO|QlikInsightBotDeployment|UpdateApplicationStatusLog|53f2830f-4d02-43e1-9852-8cc7dc8711ed app status updated to $NLU Updating
2020-03-04 16:14:41.9001|INFO|QlikInsightBotDeployment|ReadDeploymentFile|Metadata already loaded
2020-03-04 16:14:41.9001|INFO|QlikInsightBotDeployment|LoadDimensionValues|Started pulling dimension values
2020-03-04 16:14:41.9141|INFO|QlikInsightBotDeployment|LoadDimensionValues|Fetching dimension values for Patient_Gender
2020-03-04 16:14:42.1241|INFO|QlikInsightBotDeployment|SendRequest|Request executed successfully
2020-03-04 16:14:42.1321|INFO|QlikInsightBotDeployment|LoadDimensionValues|Values for Patient_Gender fetched
2020-03-04 16:14:42.1321|INFO|QlikInsightBotDeployment|PushMetadata_v1|Started pushing Measures records into nlu
2020-03-04 16:14:43.2232|INFO|QlikInsightBotDeployment|AsyncSendRequest|Request executed successfully
2020-03-04 16:14:43.2312|ERROR|QlikInsightBotDeployment|PushMetadata_v1|Error while pushing Measures records into nlu
2020-03-04 16:14:43.2312|ERROR|QlikInsightBotDeployment|PushMetadata_v1|failed to update agent
2020-03-04 16:14:43.2461|ERROR|QlikInsightBotDeployment|PushMetadata_v1|Error while performing pushmetadata
2020-03-04 16:14:43.2461|ERROR|QlikInsightBotDeployment|PushMetadata_v1|System.Exception: Error while pushing Measures records into nlu
at NLUUtility.StoreUpdateDB.PushMetadata_v1(DeploymentRequestData requestModel, CustomerInfo customerInfo, QlikInsightBotEntities db)
2020-03-04 16:14:43.2611|WARN|QlikInsightBotDeployment|LoadDimensionValues|Failed to push metadata of application
2020-03-04 16:14:43.2611|WARN|QlikInsightBotDeployment|LoadDimensionValues|Error while pushing Measures records into nlu
2020-03-04 16:14:43.2752|INFO|QlikInsightBotDeployment|UpdateApplicationStatusLog|53f2830f-4d02-43e1-9852-8cc7dc8711ed app status updated to $NLU Update Failed
2020-03-04 16:14:43.2752|ERROR|QlikInsightBotDeployment|ReadDeploymentFile|Metadata didn't push to nlu server
2020-03-04 16:14:43.2951|INFO|QlikInsightBotDeployment|ReadDeploymentFile|pushmetadata task performed
2020-03-04 16:14:43.2951|INFO|QlikInsightBotDeployment|ReadDeploymentFile|pushmetadata failed
2020-03-04 16:14:43.3101|INFO|QlikInsightBotDeployment|MoveDeployFile|Moving Deployment file to C:\ProgramData\Qlik Insight Bot\FailedDeploy
2020-03-04 16:14:43.3192|INFO|QlikInsightBotDeployment|MoveDeployFile|Moved Deployment file to folder

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Thanks,

Ashish

[bodkesaurabh1]

Hello Ashish,

It seems NLU is not able to communicate with the licensing service for that Linux server must have internet connectivity. So could you please confirm whether the Linux server has internet connectivity?

Regards,

Saurabh B.

[ashish_dalvi22 · Accepted solution]

Thanks Saurabh for your reply. I was able to resolve this problem. Looks like the NLU DB had some issues. So I recreated the NLU DB with all required objects in it. 

Thanks,

Ashish