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A user authentication pop-up after the user is authenticated

Hello, dear Qlikers

 

We are hosting our QS server on an amazon ec2, and we used Virtual Proxy to allow single-sign on of users from azure. From azure we are getting the properties of the users and which reports they should view. 

Everything is working as expected, except this issue: 

We have a chart(that is an extension), that is coming from the single configurator, after the user clicks the link he gets authenticated through the virtual proxy and he is viewing the report, after 2 seconds a message pops-up with the data of the QS service users written in the box. 

 

 Screenshot_4.jpg

if the user closes this pop-up he can work with the visualization, but its troublesome. 


How can I remove this pop-up. 


Any info will be highly appreciated !

 

thanks !

4 Replies
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Re: A user authentication pop-up after the user is authenticated

I can't help unfortunately but I wanted to add that I observed something similar - some types of files loaded by an extension (fonts in my case) seem to trigger the entire authentication flow again, even if an active session is already present. Not sure if it's a bug or security feature...

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Re: A user authentication pop-up after the user is authenticated

Can you tell me what to look for in the installation files so I can spot where does this issue comes from ?

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Re: A user authentication pop-up after the user is authenticated

I just toggled on Chrome developer tools and watched which files throw errors when requested, that's how I found only the fonts seem to have a problem in my case (with qsSimpleKpi extension).

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Re: A user authentication pop-up after the user is authenticated

It looks like per spec fonts referenced in CSS are treated differently regarding authentication...

If this is the cause of your problem as well, then I think the only way to get rid of it is to edit extension css, so that extension fonts are fetched from somewhere that does not require authentication.