Custom Objects Disabled

[stanlyrj]

Dear community,

I have updated qlik sense desktop application to April 2018 release. After the updating I have noticed that the Custom Objects tab is disabled. But the existing extension and widgets are working. Unable to add any new custom objects to the sheet.

Can anybody suggest a solution for this issue?

Any help is greatly appreciated.

Thanks in advance

Stan

[Aiham_Azmeh]

Hi stanlyrj‌,

Did you got any console error? It looks like a bug.

/aiham

[benoitgochel]

Can you go to the QMC and see if your profile can access the custom objetcs?

Find your profile's security rule and check if everything's fine.

If you have access, maybe try to clear the cache of your browser with a soft like CCleaner and after that if the problem persists, restart your qlik sense services/server.

Can you, in the worst scenario, find a backup before update and redo the update? 

[ErikWetterberg · Accepted solution]

Hi,

This might be caused by a badly formed qext file. Have you added any extensions lately? Try removing all extensions (just move the directories somewhere else), restart Qlik Sense Desktop and add them one by one.

Erik Wetterberg

[stanlyrj]

Hi Erik,

I have removed all the extensions that I have added lately and everything works normally again.

Thank you.

[Aiham_Azmeh]

we should be able to handle malformed qext - I will file a bug

thx erik.wetterberg‌

[hgi]

Hi stanlyrj,

do you know which extension that caused this problem? It would be good to reproduce so we can fix the issue it in the product. If you have more info, please share it.

//Henrik Gildéus

[stanlyrj]

Hi Henrik,

Sorry for the late reply, I was on vacation.

The custom theme files caused this issue. I have removed all the theme extensions and Qlik Sense is working perfectly. Few lines of CSS codes in Theme which modify the style of the grid caused some conflicts in Qlik Sense.

.qv-client.qv-dense #qv-stage-container #grid .qv-gridcell .sheet-list.cell-content {

  border: none;

  padding: 0;

}

.qv-client.qv-dense #qv-stage-container #grid .cell-content .qv-object {

  padding-left: 0px;

  padding-right: 0px;

}

Hope this helps you.

Please tell me if you require any more information.

Regards,

Stanly

[poojitha_reddy]

Hi johns,

Can you please explain how you defined this.

.qv-client.qv-dense #qv-stage-container #grid .qv-gridcell .sheet-list.cell-content {

  border: none;

  padding: 0;

}

.qv-client.qv-dense #qv-stage-container #grid .cell-content .qv-object {

  padding-left: 0px;

  padding-right: 0px;

}

[stanlyrj]

Hi Poojitha,

I have defined these CSS lines in the custom theme which I have created.

Custom themes are one of the new features added Qlik Sense with February 2018 release.

How to create a custom theme in Qlik Sense

Please follow these create a custom theme.

https://sensetheme.com/edit

And you may use this website to create Themes easily.

SampleTheme

Thank you,

Stan