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diagonjope
Partner - Creator II
Partner - Creator II

Problems connecting to QSE November 2018 using Qlik Sense Mobile via MSFT Intune EMM...

Greetings!

We are facing some challenges while trying to connect an Android device to QSE November 2018 using MSFT Intune EMM.  We can get the config to the point where the QSE server name appears listed in the QSM screen on the device, but the connection fails with a msg that reads like “Failed to authenticate using OAuth”. 

As mentioned earlier, the QSE version is November 2018.  There is no instruction page for integrating Qlik Sense Mobile with Azure and Intune for the November 2018 version.  Are the instructions in the help page for integrating with Azure and Intune in April 2019 valid for that version as well? 

In any case, while we were configuring the Intune environment we found a couple of differences between the instructions in the Qlik help page and the options provided in the Intune config screens.

First of all, according to the instructions bellow, we were supposed to find an option to select the Qlik Sense Mobile apk file, but the Intune config screen only provides a field to enter the URL to the corresponding App store:

apk or ipa file does not appear in Intune.PNG

Location for apk file does not appear.jpg

Second, according to the instruction bellow, we were supposed to delegate permissions to the two APIs marked in yellow:

APIs requested in Qlik manual.PNG

Unfortunately, these two APIs do not appear listed in the Intune config screen.  Only the entries for MSFT Azure AD and MSF Graph appear in the list to the right of the screen bellow:

Inked - APIs not listed_LI.jpg

Does anyone have any recommendations?

Cheers,

--José

 

Labels (1)
3 Replies
brf
Employee
Employee

Hi José

The documentation should be instructing you to enter the URL of Qlik Sense Mobile on the Apple App Store:

https://itunes.apple.com/us/app/qlik-sense-mobile/id1217049362?mt=8

I have entered an internal bug report to have the documentation/help fixed. 

The second issue is a Microsoft Azure Portal behaviour. To see additional choices start entering text in the search box. 

If you still have problems please comment back!

Peter

diagonjope
Partner - Creator II
Partner - Creator II
Author

Hi Peter!

Thank you very much for the follow-up.  I imagine that the second line, where it says "The Web App / API defined above", the instructions are referring to the name given to the app when registered in the AAD.

BTW, we can currently access the hub from the mobile device using a browser.  Both the external and internal URLs work OK.  However, when using Qlik Sense Mobile, we are getting an error message related to OAuth (please see image attached).  Do you think that this might be related to the activation of the APIs mentioned in this thread?

Cheers,

--José

brf
Employee
Employee

Hi José,

Yes the Web Api is QSE webapi. 

To further debug this, could you enable QSM detailed logging, reproduce the login error then send the logs to me (peter.fowler@qlik.com)