Skip to main content
Announcements
Have questions about Qlik Connect? Join us live on April 10th, at 11 AM ET: SIGN UP NOW
cancel
Showing results for 
Search instead for 
Did you mean: 
jamunpandey
Contributor
Contributor

Qlik Sense Mobile on iOS Error!!!

I am trying to link my Qlik Sense Enterprise environment (June 2018) with the Qlik Sense Mobile app on my iPhone (iOS 11). I have followed the steps to generate a Client Authentication link from my host URI and sent it to my phone successfully. The mobile app recognizes the server but gives me an error before I can login. The error states "Your license has expired. Ensure your internet connection is working and try again." The client authentication link host URI is http. I am currently on my office network on my iPhone and can access the site through my phone's Google Chrome browser using the http address (I have allow http checked in the Proxy settings). Configure Proxy is turned off on the Wifi settings of my phone. I have also whitelisted the IP and Host Name. I have reached out to Qlik Support who says we need a trusted Apple certificate in order to proceed. I wanted to know if this is absolutely necessary from anyone's experience. There is no mention of this in the Qlik Help file and I can imagine that I am not the only Qlik Sense Mobile iPhone user out there. Our network does require VPN to access externally but when on the network we should be able to access http through browsers. Any help would be appreciated.

 
 
1 Reply
Anonymous
Not applicable

This may help https://support.qlik.com/articles/000053946 

Also, does the HUB work on the device?

 

EDL