Qlik Sense Mobile

[fabdulazeez]

We are having June release Enterprise Qlik with Form authentication. I installed Qlik Sense for mobile from App Store yesterday. I am not finding any download option for offline use. I have checked offline access security rule is enabled

i believe I am missing something regarding mobile App installation or configuration, as I am not getting any save password options as in the document. stalwar1‌ mto‌

[fabdulazeez]

Anything i can check for or should i upgrade to September 2018

[fabdulazeez]

Yesterday I noticed the app is behaving normal when i am inside my network. When accessing from outside I am not getting  any download or save password option.

Can anyone guide me. Is there any specific ports for Qlik sense mobile to be accessed from outside.

[fabdulazeez]

Issue is resolved after upgrading our Fortinet firewall firmware.