"You must connect to the Qlik sense server at least once.." error

[g_volpini]

Hi, 

I added the server successfully but I can't connect and still receive this message: 

You must connect to the Qlik sense server at least once before you can view its contents without an internet connection. Make sure that your internet connection is working and tap the Qlik Sense server again 

I tried to access Qlik sense via browser and I'm able to. I also updated the server link from the browser but nothing changed.

Moreover, the link works for Qlik Sense Desktop.

Any suggest?

Thanks

[Daniele_Purrone]

Hi! How are you connecting to the server? Directly? Via a reverse proxy? Thanks!

[g_volpini]

Hi Daniele,

how can I check it?

Thanks

[Daniele_Purrone]

You should probably check with the local IT, they should know that.

[g_volpini]

We're connecting via proxy

[sergiorey]

Hi G_volpini,

We are facing the same issue connecting via proxy.

Did you get any response on this?

Have you solved this issue? 

Thanks in advanced!

Kind regards,

Sergio.

[g_volpini]

hi Sergio, not yet =\

[Harrisonpeg7]

Any luck figuring out the issues? I am having the same problem 

[Shoham]

I have a suggestion - since you keep asking people who encounter this error message what is the network setting and we really don't know... why don't you post the solution for both options.

Thanks

[Emmanuelle__Bustos]

We are facing the same issue connecting via proxy.

Did you get any response on this?

Have you solved this issue?