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Pavel_Kastner
Contributor II
Contributor II

QSB - The user is not authorized to write the file metadata instance for space ID

Hi guys,

I am using the QSB (standard mode, not trial) and having a few apps loading data from DB and storing QVDs. Everything was working fine until today. When i try to store a new QVD, I get the "The user is not authorized to write the file metadata instance for space ID" error. Re-writing existing QVDs works still fine.

The user is the only user in the whole solution (tenant admin, developer).

Do you have any ideas, what is the problem?

Thanks!

Pavel

Labels (2)
1 Solution

Accepted Solutions
Wlad_Masi
Employee
Employee

@Pavel_Kastner  A fix was implemented and I am happy you already see the result.
If you experience it again please let us know.

To help users find verified answers, please don't forget to mark a correct resolution or answer to your problem or question as correct.

View solution in original post

9 Replies
chaas
Contributor III
Contributor III

I have had the same error since yesterday with a Qlik Sense Enterprise SaaS environment. Writing new QVDs doesn't work, updating existing QVDs works.

grahamrothwell
Contributor II
Contributor II

I've got the same problem

Patrick_Pescetto
Contributor III
Contributor III

Same problem with QSB. I can update the QVD's but not create.

Anyone know how to fix it? Now I'm calling Qlik Support

sir_stone
Contributor III
Contributor III

Same problem starting yesterday Qlik Sense Enterprise SaaS Environment.

 

grahamrothwell
Contributor II
Contributor II

FYI

 

Dear Graham,

 

Thank you for contacting Qlik Support and for bringing this issue to our attention.

 

We are aware of this problem and right now is under investigation as you can check in the following link: https://status.qlikcloud.com/ . If you press "subscribe" button in the pink banner you will you'll receive email notification when the incident is updated.

 

Please let me know if you have any questions or any other inquiry.

 

Kind Regards,

Qlik Support

Pavel_Kastner
Contributor II
Contributor II
Author

Seems that it works now. Thanks, Graham, for the info.

grahamrothwell
Contributor II
Contributor II

Looks like it has been fixed, working for me

chaas
Contributor III
Contributor III

It is working now. 

Wlad_Masi
Employee
Employee

@Pavel_Kastner  A fix was implemented and I am happy you already see the result.
If you experience it again please let us know.

To help users find verified answers, please don't forget to mark a correct resolution or answer to your problem or question as correct.