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bruno_ml
Partner - Contributor III
Partner - Contributor III

Problem with Reload Application Monitor Qlik Sense November 2018 SR1

Hello,
I have install in a new server, Qlik Sense November 2018 and SR1. I wish use Monitoring Apps but the two tasks are in error. The error occure when the scrip use LIB CONNECT TO 'monitor_apps_REST_licence_user'.

I am in a single node and the Sense Service user is the same user of the install, he is Root Admin and have Admin Local rigths.

Do you have an idea please for help ?

Regards,
Bruno

1 Solution

Accepted Solutions
bruno_ml
Partner - Contributor III
Partner - Contributor III
Author

After searching in Support Portail I have found the solution :

 

Operation and License Monitor App Fail after Qlik Sense version has been upgraded to June 2017 or newer.

      2018-05-31 08:20:27      Error: Connection aborted (System error: ***)
      2018-05-31 08:20:27      Execution Failed
      2018-05-31 08:20:27      Execution finished.





 

Cause

The Connector executables are cryptography signed for authenticity verification.  The .NET Framework's verification procedure when launching an executable includes checking OCSP and Certificate Revocation List information, which means fetching it online if the system doesn't have a fresh cached copy locally. The connector will try to connect Internet to initialize and verify even without using it.  

 

Resolution

1. Stop all Qlik Sense services on all nodes.
2. Edit C:\Windows\Microsoft.NET\Framework64\v4.0.30319\config\machine.config
3a. If there is a <runtime/> tag, change it to
<runtime>
    <generatePublisherEvidence enabled="false"/> 
</runtime>


4. Save machine.config
5. Repeat on all nodes (if applicable)
6. Start Qlik Sense services on all nodes

View solution in original post

1 Reply
bruno_ml
Partner - Contributor III
Partner - Contributor III
Author

After searching in Support Portail I have found the solution :

 

Operation and License Monitor App Fail after Qlik Sense version has been upgraded to June 2017 or newer.

      2018-05-31 08:20:27      Error: Connection aborted (System error: ***)
      2018-05-31 08:20:27      Execution Failed
      2018-05-31 08:20:27      Execution finished.





 

Cause

The Connector executables are cryptography signed for authenticity verification.  The .NET Framework's verification procedure when launching an executable includes checking OCSP and Certificate Revocation List information, which means fetching it online if the system doesn't have a fresh cached copy locally. The connector will try to connect Internet to initialize and verify even without using it.  

 

Resolution

1. Stop all Qlik Sense services on all nodes.
2. Edit C:\Windows\Microsoft.NET\Framework64\v4.0.30319\config\machine.config
3a. If there is a <runtime/> tag, change it to
<runtime>
    <generatePublisherEvidence enabled="false"/> 
</runtime>


4. Save machine.config
5. Repeat on all nodes (if applicable)
6. Start Qlik Sense services on all nodes